My computer has a virus that makes the pc reboot over and over again. I only see the desktop for about 10sec and then it reboots. I ran my pc in safe mode and it works fine so i decided to reinstall xp from there. I put in the cd, type in my serial number, hit next and i get a message saying “Setup was unable to retrieve or save information about your disk drives”. One guy told me this “Your best bet would be to find out what drive it is (who made it), go to the manufacturer’s website and download the diagnostic ISO for CD, or image for floppy..and do a low level format of the drive.
This will wipe the drive clean, including the master boot record. XP setup will then see it as a new drive”.
If i take his advice it will wipe out the old xp which means i wont be able to run xp in safe mode any more (correct?). What im worried is my pc wont boot xp from the cd (and yes i checked the boot order) so if i wipe out my hard drive i wont be able to go into safe mode anymore which means i’m screwed. Can someone please help me out. Thank you.
