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  • #3937875

    I have a smartdisk Firelite Model #USBFLB80-C which my computer will not re

    by peterallan ·

    I have a Firelite Model#USBFLB80-C which my computer will not recognise. can you give any advice as to how to rectify

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    • #3939703
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      I see this shipped in 2003.

      by rproffitt ·

      In reply to I have a smartdisk Firelite Model #USBFLB80-C which my computer will not re

      Between the age and what it is (typical external HDD), this 80GB drive is most likely failed.

      We take it to see if it works in other PCs but let’s check for Pilot Error.

      Common user errors are:
      1. Lost the USB cable that came with the drive. THIS matters since many replacement cables have poor power transmission.
      2. Test to see if other PCs see the drive. By see, I mean does it show in Device Manager. File systems can be corrupt so we don’t always need to see this in Windows File Explorer.

      These are also uneconomical to repair as 80GB USB drives are about 20 dollars.

    • #3939702
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      Re: recognise

      by kees_b ·

      In reply to I have a smartdisk Firelite Model #USBFLB80-C which my computer will not re

      Apart from Device manager, you can check in Disk Management if it sees it.

      If you need access to the old files on this drive, try to put the disk in another enclosure. Or in the IDE-disk port of your PC (if it has one).
      If no luck, let’s hope you have a backup of those old data.

    • #3939701
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      Re: disk

      by kees_b ·

      In reply to I have a smartdisk Firelite Model #USBFLB80-C which my computer will not re

      One more remark. I see you labeled your question with Apple and with Microsoft. An external disk written on a Mac has a filesystem that can’t be read by Windows. The first solution in such a case is to try it on a Mac.

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