That is performing strangely. It shows as Clean when scanned with AVG, Malware Bytes, Spy Bot and F Secure but neither Outlook or Outlook Express will open and run. I also am unable to change the sound for just the Recycle Bin though I can change all of the rest of the sounds.
This started as a supposed issue with Outlook Express the Mail Client that this user uses which would open and then sit there not responding after receiving the same E-Mail from 2 people in his contacts List.
The system is fully updated with SP3 and is fully patched. The above mentioned scanners appear to work in both Normal & Safe Modes but I am unable to open Outlook Express now but when this NB first came in I could open Outlook Express but I couldn’t delete the offending E-Mail from either source.
Since that time the Battery went flat while the owner was showing me his problem and upon the restart with the Mains Adapter in use I was unable to open Outlook Express without it going to the Not Responding Message in Task Manager for at the very least the time involved to scan the system with AVG. The Outlook Express Service is running at 50% of the CPU usage during that time and does the same thing in Safe Mode without Networking.
As he requires E-Mails in his In Box I thought about opening Outlook Importing the e-mail in and seeing if I could work that way around the issue.
It didn’t work any better than things did with Express and from his description I think he has a Mass Mailing Worm or some similar infection but so far I have been unable to find any sign of Infection, let alone some sort of cure for this behavior.
This is a new NB less than 3 months old running on a Benq R58 Chassis and there are no Hardware Issues showing as possible causes here though I honestly didn’t think there would be.
So I guess anyone got any ideas on what I could use to scan this with or any other possible Solution?
Ideally not deleting the In Box from the system would be my first choice if possible. I don’t think it’s a great Idea to upset a Guy that may stand over me with a Scalpel if possible that’s all. 😉
Oh did I mention that he wants this urgently? :^0
[i]Edited to add[/i] Otherwise the system seems to be working correctly and there is no abnormal Outgoing Traffic showing. As this person uses a Mobile Broadband Internet Connection it always isn’t starting on line but I have it wired into a Linux Gateway on a Separate LAN and ISP Connection and there doesn’t appear anything strange happening though of course that’s now.
I don’t know what it was doing previously and both people who he received this message from are not reporting any problems with their computers. 😉
Col
