Software

Ask something
Discussion Locked

I need a real exchange guru for this one

0 helpful
15 replies

by tar12

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Here's my problem:
Running exchange 5.5 on an NT4 network. The main bulk of our email comes thru our university servers setup as a web access(a pop3 address). So we set up the users exchange accounts to access the exchange server mostly for scheduling and such. In addition we setup the pop3 accounts on each user's profile and have the address set as their default email.

The problem we have is that any email sent internally stays on the exchange server and does not go out to the pop3 account, even though we have that set as their default outgoing. This causes a problem because half the staff and faculty is offsite several days a week and needs to access their account through the webaccess setup.

Would the best way be for me to setup the exchange server to be scheduling only and not any email? Then have all their email setup for the pop3? And how would I do that?

If your answer gives me what I need I'll gladly give you 2000 points. This is a real problem for my end users.

15 replies

by dynamo2003

At the moment it seems as if the POP3 on your client is set to point at your Exchange server. What you need to do is ti setup a DNS entry for the relevant POP3 server and point you outgoing messages at the external POP3 address

by tar12

Re the answer#1 - the pop3 on the client is set to go to the email.psu.edu server up at our main campus. Where would I put an additional DNS entry? Could you be more specific. I am truly a novice at Exchange. Thanks!

by steve merrill

I've only worked with 2000 and AD, but it may give you some hints on how to set up the DNS stuff. In the DNS administrative tool, we have an entry that will point to our Exchange server. It has the type MX and the address is the dns name of our server. To add an entry, I right click on the folder that that is in. Not sure if NT 4.0 is set up like this, I would doubt it. But you may want to hop onto your DNS server and do some exploration looking for something along these lines

by maddiuex

exchange 5.5 comes with outlook web mail, if you have a registered IP address for the internet, your users can access all mail from that. example \\exchange\exchange or \\24.0.0.0\Exchange <-the examample ip is not a real address, just use the one you have registered, may have to put 2 nic in the exchange server.

by tar12

Not an option since the main campus already uses a webmail access and I can't get around that. Am not trying to reinvent the wheel here.

by russell ashe

The answer seems to be a DNS issue.

DNS entries need to be added dierctly on the prmary and secondary DNS servers that are serving the network.

add an MX record to the domain IP that is serving the domain name --in this case the exchange IP# or domain name that is associated with it.

I think what the other person was trying to say was that users can access the exchange OWA at the exchange domain by going to it via http

ie. www.microsoft.com/exchange
this will prompt the user for credentials.

Hope this helps

by maxwell edison

Look at this article. It contains a possibility:

Exchange - SMTP - DNS Issues -

There should be two MX records for your domain. One that points to your Exchange server, and another that points to the POP3 mail host. So DNS excerpts look like:
yourcorp.com. IN MX 10 yourserver.yourcorp.com.

yourcorp.com. IN MX 20 ISPserver.isp.com.

yourserver.yourcorp.com. IN A x.x.x.x

The POP3 should also configure a reverse lookup entry for yourserver.yourcorp.com (a PTR record).

Lookat this links for the entire article:

http://www.swinc.com/resource/exch_smtp_dnsissues.htm

(REMOVE SPACES from the pasted URL.)

You may have to "read between the lines", as it discusses an ISP's server, while you maintain your own (POP3) server. But is should shed some light on your problem.

Related links:

http://is-it-true.org/nt/registry/rtips298.shtml

http://www.exchangeadmin.com/Articles/Index.cfm?ArticleID=6174

http://www.swinc.com/resource/exch_smtp.htm

(REMOVE SPACES from the pasted URLs.)

Good luck,

Maxwell

This discussion is closed to new replies.