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I need exchange help!!!

By quarter ·
I have an Exchange server (5.5) and a Proxy server that is connected to a dsl connection to the internet. Everything works beautifully except for this:

I cannot send any email out to the internet. I can receive just fine, but when I try to reply back out, i get a "recipient unknown message" This is my first time making these two work together, but as far as I've been able to find, I have done everything right.

we have had the a and mx record changes made on our isp's dns servers and even with everything open, it won't send.

Any suggestions?

Chris Schuchman

chris_schuchman@yahoo.com

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I need exchange help!!!

by jhahn In reply to I need exchange help!!!

The first thing I would do is fire up nslookup. Set the server to your isp's dns and the set nslookup to display all the info. This will give you a better clue to what is going on. Next set nslookup to your DNS, I am asumming you are running DNS on you syaytem as well.

1. from a command promopt type in nslookup
2. to set the server to display all data type in the following -> set type=all
3. to use your isp's DNS type -> server "the ip of their DNS"

This is a place to start.

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I need exchange help!!!

by quarter In reply to I need exchange help!!!
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I need exchange help!!!

by McKayTech In reply to I need exchange help!!!

Actually, if you are receiving mail properly then you are 90% of the way there because you know you have connectivity and your ISP's DNS records are correct.

If you will be using your Exchange server to send e-mail directly to the Internet, you need to open the Internet Mail Service properties page, go to the Connections tab and make sure Transfer Mode is in-bound and out-bound and that the Use DNS is checked in the message delivery section. Also make sure that your Exchange Server is pointed to your ISP's DNS server (use IPCONFIG to check).

If your ISP has an SMTP server that you will be using instead, check the appropriate box and enter the FQDN of the SMTP server.

While you're still in the Internet Mail Service page, go to theInternet Mail tab and enable message tracking.

Try another message and it should go. If not, go into Adminstrator, click Tools, then Track Message and see if you can follow it and see where it gets hung up.

regards!

paul

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I need exchange help!!!

by quarter In reply to I need exchange help!!!

This answer helped me figure out what the problem was. A call to Microsoft helped as well.... :) The problem was actually in the internet connector properties. The address space tab was asking for what I as assuming was our email domain, but as Icome to find out this is telling the server where it can send mail to. After switching this entry to an "*" it was able to send mail out to the internet.

Thanks for the suggestion

chris

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I need exchange help!!!

by jmiller In reply to I need exchange help!!!

I've run across this problem with MACs...the problem normally comes with incompatibility of the email program and the exchange server. First check is to send mail and then check the message queue to see if the message is waiting there. If it isn't, then you are having a connectivity problem between the email program and Exchange. My suggestion is to install or reinstall Outlook 2000 and configure that for your exchange server.(Then declare victory*eg*)
If the exchange server is holding the message in the queue...then you have a problem with a possible incorrect email address or a problem connecting to your ISP.
Hope that helps,

Joel Miller

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I need exchange help!!!

by quarter In reply to I need exchange help!!!
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