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i need help getting a modem to work

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pentium mmx - 233mz clone using a generic modem (i'm using hayes 336 internal modem) -- i had com port issues but everything appears w/o conflicts but when i attempt to get more info from the modem's diagnostic, i get "can't open port" error.
please i need some help desperately.
thanks.

5 replies

by dmiles

Open the Control Panel,double-click the System icon,in the open panel select Computer and click the properties and the bottom of panel,check the resources to make sure there are no duplicate IRQ assignments
then go back and check to see if modem ispresent if it is remove and close panel
Start the Add hardware wizard and selct to select modem from list and install the modem manually.
Hope this helps

by s_fishel

CTRL-ALT-DELETE on rnaapp. Reboot. See if it's still there. If it is R&R DUN. Still having the problem? R&R the modem.

The problem may also be (very possible) caused by the generic modem drivers. Try to d/l the current drivers

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