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IBM T20 Moderm problems

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by gareth_field

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We currently have some users in the US who have windows 2000 running on IBM T20 Laptops. The are having problems with their on board 3com modems. Has anyone else had this and are there any BIOS/Driver updates to fix this problem, either from 3com or IBM?

3 replies

by dingleborg

Check the manufacturing date. It is located next to serial number/bar code on bottome of laptop next to modem cover. Some of the T20s manufacturered before 10/00 and those ones may not have an insulation piece between the mini pci modem card and the main motherboard, which can cause problems in itself. Put something in between.

Sometimes manually assigning the modem from IRQ 9 to IRQ 3 will help with performance issues.

Finally, in December there was a new driver posted on IBM's website for the 3com modem...it is located at

http://www.pc.ibm.com/qtechinfo/MIGR-4JSQHB.html?lang=en_US&page=brand&brand=IBM+ThinkPad&doctype=Downloadable+files&subtype=Cat#Modem

Hope this helps!

by gareth_field

The users in the US actually ended up having to change the IRQ of the modem so this answer provided help for our problem.

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