a friend of mine is having trouble getting his ibm thinkpad to boot. Apparently he was shutting down the computer when it got accidentally un-plugged. Now when it starts it runs a memory test, the windows logo comes up and that is where it stops. if i try to start it in safe mode it shows that it is in safe mode. It says safe mode on the screen but no icons or nothing show up on the screen. I dont know whether its a bios problem or not. i tried last known working configuration and the only thing i get is a mouse pointer in the middle of the screen. No icons or anything. The computer has windows xp service pack 3. I cannot access any other information on this laptop. Thanks for any help you can give.