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IDE device times out

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5 replies

by bobz3341

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I have a problem burning CD's with my Win2K system. I have an I/O Magic burner running Adaptec CD Creator software. The burn goes about 10% and hangs up. I have to exit out of the program to retore. Looking at the System Event Viewer there is an error of:
Event ID: 9
Source: atapi
Description: The device, \device\ide\ideport1, did not respond within the time out period.

I've looked in the registry and found that ideport1 refers to the CD burner. What could cause this? A bad burner, bad driver, etc?

The MSKB refers to this problem but only as to an SCSI device. Does that apply to IDE devices as well?

I'm running a dual boot system with Win98SE and Win2k(SP3). This problem only happens on Win2k. Also, periodically the keyboard and mouse freeze up which I thinh is related to this problem.

Any help or advice will be greatly appreciated.

Thanks.

5 replies

by thechas

Start by checking at www.roxio.com for updates to EasyCD Creator.

Then, check with the motherboard or chipset mfg for W2K driver updates. IDE bus master in particular.

Next, did you install the CD software seperately for W98 and W2K?
If not,that may well be the problem.
It is best practice to have 2 completely seperate partitions for each OS, and install ALL applications seperately for each OS.
The only files that should be shared are data files.

Next, how much memory beyond minimal configuration (and CPU speed) do you have.

Chas

by timwalsh

TheChas pretty much covers it all. The only thing I would add is to make sure the version of CD Creator you are using supports Win2K. Versions prior to V5.0 do not. Since Roxio took over CD Creator at about the time V5 was released and your refer to your version as being from Adaptec, it is probably an older version that isn't compatible.

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