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IE 5.5 setting default mail manager

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6 replies

by lilybelle

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The problem is when the user clicks on the Mail > Read Mail option either from the Address bar or the Tools file menu> Mail and News>Read Mail, nothing comes up.

Looking at the the Tool>Internet Options>Programs Tab , there are no choices listedin the drop down boxes where you set the email manager (totally blank).

Have been to the MS support KB , but nothing seems to fit. Have ran reinstall from service pack for IE5.5 SP2

How can I add MS Outlook to be the e-mail manager? I am assuming this will repair the problem of the Mail button not working.

6 replies

by syscokid

Have you tried to repair Internet Explorer? Go to Control Panel, Add\Remove Programs, select IE, click on uninstall, and select Repair Internet Explorer.

by joe

Did you try telling MS Outlook to be the default email Handler? Open MS Outlook Express and under TOOLS/OPTIONS/GENERAL choose to MAKE DEFAULT

by lilybelle

I tried this as well, and still was a no go. The user has now left her postion and taken her laptop with her. (nothing to do with this problem!) Subsequently, it's not my problem anymore :) Thanks for the help.

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