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  • #2296857

    IE browser fault!

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    by virgoan ·

    Recently some of my users’computer are having problem to display the webpages. The OS is win98. They used IE version 5 and i have upgraded it to version 6 but still cannot display the webpages. They are using LAN and route thru my proxy server. Common error prompted is “…windows\system\shdoclc.dll/dnserror.htm…”

    Please help. Thanks.

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    • #2684825

      Reply To: IE browser fault!

      by jschein ·

      In reply to IE browser fault!

      Win 98? Could be 2 things…

      one pc… IE has gone bad, re-install… More than one, check their DNS settings and ensure their HOSTS file does not have more than 30 entries (times out if more).

    • #2684818

      Reply To: IE browser fault!

      by mr-rich ·

      In reply to IE browser fault!

      The ‘fix’ for this situation requires unloading Dial-Up Networking from the computer.
      Deleting registry entries related to Dial-Up Networking.
      Finally re-installing Dial-Up Networking to restore the correct registry information.

      1. To begin, remove Dial-Up Networking:

      2. After the computer reboots, modify the registry as follows:

      You can import this registry file back if necessary.
      CAUTION: MAKe BACKUP ON REGISTRY

      Perform the following sequence of steps; click ‘YES’, if asked, when deleting:
      ? Click + on HKEY_LOCAL_MACHINE,
      ? Click + on ‘System’ below that,
      ? Click + on ‘CurrentControlSet’ below that,
      ? Click + on ‘Services’ below that,
      ? Highlight the ‘Winsock’ folder below, right click the mouse, then select ‘Delete’,
      ? Highlight the ‘Winsock2’ folder below, right click the mouse, then select ‘Delete’,
      ? Locate the ‘VxD’ folder above where the Winsock folders were (still inside ‘Services’),
      ? Click + on ‘VxD’,
      ? Highlight the ‘AFVXD’ folder below, right click the mouse, then select ‘Delete’,
      ? Highlight the ‘DHCP’ folder below, right click the mouse, then select ‘Delete’,
      ? Highlight the ‘MSTCP’ folder below, right click the mouse, then select ‘Delete’,
      ? Highlight the ‘Winsock2’ folder below, right click the mouse, then select ‘Delete’.

      Exit the registry editor.

      3. Re-install Dial-Up Networking.

      Hope this helps

    • #2671355

      Reply To: IE browser fault!

      by virgoan ·

      In reply to IE browser fault!

      This question was closed by the author

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