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IE browser won't connect

By rovoco ·
User is running Windows 95 (gasp!) on a Sony Vaio
PCV220 with 64MB of SDRAM. Browser version is
Internet Explorer 5.0. Using AOL version 5.0b.
AOL connects fine for e-mail, but will not connect
to the Internet. With AOL on line, IE will not
connect either. Winsock.dll and Wsock32.dll files
are both version 4.0 or later. Original Sony CDs
are available, but do not want to restore, since
this would wipe out his aps and put him back to
AOL 3.0, etc. The .cab files for Win95 are on
the hard drive. Is this a TCP/IP problem? I have
suggested that he upgrade to WIN98SE, but he is
worried about Sony proprietary drivers, etc. The
system has an ISA 33.6 Kbps Flex56 Lt Win Modem
card which is obviously slow, but appears to work
o.k. Any help would be appreciated.

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by valis In reply to IE browser won't connect

double click "my computer"
double click "control panel"
double click "network"
look in the list of networking protocols, MAKE SURE that "client for microsoft networks" is in the list, and remove microsoft vpn support if it's there.

if client for ms networks is NOT in that list, that is your problem. you may need the win95 cd.

valis
www.valissoft.com

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by rovoco In reply to

Networking protocols are all o.k. I tried pinging 127.0.0.1
and got an error 6 message stating that Winsock configuration
was faulty. Also may have some corrupted .vxd driver files.

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by ryder007 In reply to IE browser won't connect

Try going to a command prompt and pinging a URL or a known Ip address. If you can you still have a winsock problem. You could also tell him eventually he is going to have to upgrade better now then later.

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by rovoco In reply to

Thanks. I convinced the customer to take the plunge and
installed Win 98 SE as an upgrade. Sony drivers worked fine,
and he is happy.

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by sgt_shultz In reply to IE browser won't connect

this used to work fine, then stopped? or is the AOL account new? and you can't get it working? did user get broadband?
I would call AOL tech support for this...
i wouldn't upgrade that old thing to 98, you will be sorry because of massive performance hit.

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by rovoco In reply to

AOL account is current, not new. Using modem to connect, not
broadband. May have no choice but to upgrade to WIN98. Will
try to add up to 384 MB of SDRAM.

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by johnj In reply to IE browser won't connect

Check the DNS settings, too. Try pinging an external site using its dotted numerical address and its URL. If the dotted address pings back, but the URL doesn't, the PC is using the wrong DNS server or has none specified.

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by rovoco In reply to

Can't ping an external site, no response. Using PPP, not DNS server address.

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by mathd In reply to IE browser won't connect

open IE. Go to tools then Internet option - a new tab should open. select connection tab and make sure the Dial whenever a networking is not present (should be tick). best of luck

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by rovoco In reply to

Thanks. Changed connection settings to always dial and it
seems to work o.k Customer is not on a LAN.

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