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IE cannot load or uninstall

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by shanghai sam

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Hi,

I had to rebuilt a NT server from scratch in a hurry. Used NT setup disk and NT 4.0 CD to load the OS. Somehow the IE4 didn't load correctly. There is an IE4 folder but it's empty. When I try to load IE, it failed to load. When I try to uninstall from the add/remove program, IE is not listed there. I tried to install IE again, it tells me there is a copy of IE already then quit.
How can I remove the damaged copy ? Please help.

1 reply

by thechas

Since you don't have the files in the IE folder, and IE is not in add/remove, it only partially registered itself in the registry.

Unless you desire the active desktop features of IE4, I would install either IE 5.5 or IE 6.

If you want to install IE 4, here is a potential fix.
First back up the registry in case this causes more problems.

Run regedit,
In hkey_local machine\software\microsoft\
Delete the Internet Explorer key.

It is possible that you only need to delete selected sub keys. But, i don't know which ones specifically.

This way, Windows no longer will think that IE is installed.

If this does cause major problems, you may need to re-install NT to recover.
(Of course, that is what you are potentially looking at anyway)

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