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IE explorer nightmare

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5 replies

by neweden184

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Hello..I can't retrieve email or load any web sites using IE..i have used version 5 and 6 i have tried everything in the setting of tcp and internet options..i have reinstalled all the necessary software and modem..but still no luck...tech support has not been able to help...any suggestions? Thanks

5 replies

by thechas

It would help to know what errors you are getting, or exactly what happens.

Make sure on control panel, under network that you have client for microsoft networks installed.
This should be set as your primary log-on for dial up networking.

Youmight also want to update Dial-Up Networking. I believe version 1.4 is the latest.

Have you tried:
Netscape 4.79
Opera
Mozilla

This would help define if it is an IE issue, or a protocal issue.

Chas

by slyde phaeder

Start by uninstalling any firewall software, then check your DNS settings. Connect to the internet, open up a command prompt and run "ping 127.0.0.1". If it fails, you'll have to remove and re-install the TCP/IP protocol. If it succeeds, run "ipconfig /all" and note gateway and DNS addresses on the adapter that connects to the internet. Ping the gateway address. Ping the DNS address. Additional troubleshooting steps depend on the results of these steps. The technical support staff at yourinternet service provider can help interpret these results and suggest further steps.

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