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IE File Download Window

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3 replies

by bill.hult

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I have a client who is not getting the file download window when she downloads a file while in IE. The window that says save to a disk or open from site. We have unloaded IE back to the old version and reloaded IE 5.5. No matter what version is current we still do not get the file download window. Netscape works okay. Is there a registry setting that needs to be reset or is there a fix at all?

3 replies

by gayathri

You may face this type of problem when you have disabled file download option in Internet Explorer.

So, please try out the following:

1. In Internet Explorer,Click on Tools -> Internet Options.
2. Select "Security" tab and click on "Custome Level" button
3. In the Security Settings window, click on "Enable" radio button under "Downloads"
4. Click on Apply -> OK

I hope this solves your problem.

by bill.hult

This was checked. No matter who logs in the same problem occurs. The file download acts as though it is downloading but no window pops up and the file is not on the PC.

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