Hardware

in System Restore, let us know how you get on.

I ran Sophus, Ad-Aware, Spybot all in safe mode and all with System Restore off.

When I restarted to normal mode, Sophus pulls up these two warnings:

RunUpdater.exe is part of Mal/Generic-A
RunPatch.exe is part of Mal/DownLdr-O

My internet is still being hi-jacked. I can't download HiJackThis at all. When I try, the system takes me back to the desktop.

Download an emergency copy of SAV32CLI. On an uninfected Windows computer, run this file to extract the contents into a SAV32CLI folder on a medium that can be write-protected. Copy the SAV32CLI folder produced onto a medium that can be write-protected. Add any relevant IDEs to this folder and write-protect the disk (on a CD/R or CD/RW close the session)or a Flash Stick.
Restart the computer in Safe Mode. Go to Start|Shut Down. Select 'Restart' from the dropdown list and click 'OK'. Windows will restart. Press F8 when you see the following text at the bottom of the screen "For troubleshooting and advanced startup options for Windows 2000, press F8". In the Windows 2000 Advanced Options Menu, select the third option 'Safe Mode with Command Prompt'.
At the affected computer, place the CD in the CD drive ( in this example). At the command prompt type



to access the CD drive. Type:
CD SAV32CLI

Then type:
SAV32CLI -REMOVE -P=C:\LOGFILE.TXT

to remove the file.

I did the whole procedure, but as soon as I reboot to normal windows, those same files reappear RunPatch and RunUpdater

I wasn't ready and accidently hit the button.

Found one malware JAVA_BYTEVER.BJ and one spyware ADWARE_ALWAYSUPDATEDNEWS. Both were removed.

Previous problem with RunPatch and Updater seems to be fixed. They haven't returned.

Still can't run hijackthis. As others have reported, if I try to download it from the Web, the system takes me off the Net and back to the desktop.

I'm certainly better than I was, but I would still like to figure out what the root problem is.

Any more ideas? Your help has been much appreciated so far.

boot into Safe Mode to run it. While you are there try running HT from your stick.

< add a bit >

See if you can download this and run it. Silent Runners

http://www.silentrunners.org/sr_download.html

Spybot is already up to date. I tried HT once again in safe mode - nothing.

Attached is the Silent Runners Log. I haven't looked at it yet.

"Silent Runners.vbs", revision 58, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\
"{C806F694-06A1-1033-0819-050831010001}" = ""C:\Program Files\Common Files\{C806F694-06A1-1033-0819-050831010001}\Update.exe" mc-110-12-0000140" [file not found]

HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"MsnMsgr" = ""C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background" [MS]
"NvMediaCenter" = ""RUNDLL32.EXE" C:\WINDOWS\system32\NVMCTRAY.DLL,NvTaskbarInit" [MS]
"ctfmon.exe" = "C:\WINDOWS\system32\ctfmon.exe" [MS]
"PowerBar" = "(empty string)" [file not found]
"IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}" = ""C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020" [file not found]
"ISUSScheduler" = ""C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start" ["Macrovision Corporation"]
"WMPNSCFG" = "C:\Program Files\Windows Media Player\WMPNSCFG.exe" [MS]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"iTunesHelper" = ""C:\Program Files\iTunes\iTunesHelper.exe"" ["Apple Computer, Inc."]
"NvCplDaemon" = ""RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup" [MS]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]
"Adobe Photo Downloader" = ""C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"" ["Adobe Systems Incorporated"]
"SunJavaUpdateSched" = ""C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"" ["Sun Microsystems, Inc."]
"NeroFilterCheck" = "C:\WINDOWS\system32\NeroCheck.exe" ["Ahead Software Gmbh"]
"dvd43" = "C:\Program Files\dvd43\dvd43_tray.exe" [empty string]
"TkBellExe" = ""C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot" ["RealNetworks, Inc."]
"MSConfig" = "C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto" [MS]
"KernelFaultCheck" = "C:\WINDOWS\system32\dumprep 0 -k"

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = (no title provided)
-> {HKLM...CLSID} = "AcroIEHlprObj Class"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{3049C3E9-B461-4BC5-8870-4C0**46192CA}\(Default) = (no title provided)
-> {HKLM...CLSID} = "RealPlayer Download and Record Plugin for Internet Explorer"
\InProcServer32\(Default) = "C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll" ["RealPlayer"]
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\(Default) = (no title provided)
-> {HKLM...CLSID} = "SSVHelper Class"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll" ["Sun Microsystems, Inc."]
{933ED98E-57E9-11DD-BF82-A36255D89593}\(Default) = "CUNta"
-> {HKLM...CLSID} = "CUNta"
\InProcServer32\(Default) = "C:\WINDOWS\system32\cunta.dll" ["Insoft"]
{B03C703B-B8AE-9059-F9DA-B7DEBBB75BBB}\(Default) = (no title provided)
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\WINDOWS\system32\gpa.dll" [file not found]
{B53C766B-E9FB-9759-F7DA-B7DEBBB758E2}\(Default) = (no title provided)
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\WINDOWS\system32\xmsonbbu.dll" [file not found]
{ED3C7664-BAFF-9051-F1DA-B7DEBBB759E0}\(Default) = (no title provided)
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\WINDOWS\system32\xtmfldv.dll" [file not found]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {HKLM...CLSID} = "Display Panning CPL Extension"
\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {HKLM...CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\system32\hticons.dll" ["Hilgraeve, Inc."]
"{1CDB2949-8F65-4355-8456-263E7C208A5D}" = "Desktop Explorer"
-> {HKLM...CLSID} = "Desktop Explorer"
\InProcServer32\(Default) = "C:\WINDOWS\system32\nvshell.dll" ["NVIDIA Corporation"]
"{1E9B04FB-F9E5-4718-997B-B8DA88302A47}" = "Desktop Explorer Menu"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\WINDOWS\system32\nvshell.dll" ["NVIDIA Corporation"]
"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}" = "iTunes"
-> {HKLM...CLSID} = "iTunes"
\InProcServer32\(Default) = "C:\Program Files\iTunes\iTunesMiniPlayer.dll" ["Apple Computer, Inc."]
"{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\OFFICE11\msohev.dll" [MS]
"{FC9FB64A-1EB2-4CCF-AF5E-1A497A9B5C2D}" = "Messenger Sharing Folders"
-> {HKLM...CLSID} = "My Sharing Folders"
\InProcServer32\(Default) = "C:\Program Files\MSN Messenger\fsshext.8.1.0178.00.dll" [MS]
"{7C9D5882-CB4A-4090-96C8-430BFE8B795B}" = "Webroot Spy Sweeper Context Menu Integration"
-> {HKLM...CLSID} = "Webroot Spy Sweeper Context Menu Integration"
\InProcServer32\(Default) = "C:\PROGRA~1\Webroot\SPYSWE~1\SSCtxMnu.dll" [file not found]
"{B327765E-D724-4347-8B16-78AE18552FC3}" = "NeroDigitalIconHandler"
-> {HKLM...CLSID} = "NeroDigitalIconHandler Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Nero\Lib\NeroDigitalExt.dll" [file not found]
"{7F1CF152-04F8-453A-B34C-E609530A9DC8}" = "NeroDigitalPropSheetHandler"
-> {HKLM...CLSID} = "NeroDigitalPropSheetHandler Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Nero\Lib\NeroDigitalExt.dll" [file not found]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {HKLM...CLSID} = "RealOne Player Context Menu Class"
\InProcServer32\(Default) = "C:\Program Files\Real\RealPlayer\rpshell.dll" ["RealNetworks, Inc."]
"{A3A1D8A1-006D-4B93-BA27-6F6B4C9C4F1D}" = "Sophos Anti-Virus Shell Extension"
-> {HKLM...CLSID} = "ContextMenuHandler Class"
\InProcServer32\(Default) = "C:\Program Files\Sophos\Sophos Anti-Virus\SavShellExt.dll" ["Sophos Plc"]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\
"WPDShServiceObj" = "{AAA288BA-9A4C-45B0-95D7-94D524869DB5}"
-> {HKLM...CLSID} = "WPDShServiceObj Class"
\InProcServer32\(Default) = "C:\WINDOWS\system32\WPDShServiceObj.dll" [MS]

HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\
<<!>> "BootExecute" = "autocheck autochk *"|"lsdelete" [null data]

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
<<!>> daebefeabc\DLLName = "C:\WINDOWS\system32\daebefeabc.dll" [null data]
<<!>> igfxcui\DLLName = "igfxdev.dll" ["Intel Corporation"]
<<!>> WRNotifier\DLLName = "WRLogonNTF.dll" [file not found]

HKLM\SOFTWARE\Classes\PROTOCOLS\Filter\
<<!>> text/xml\CLSID = "{807553E5-5146-11D5-A672-00B0D022E945}"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL" [MS]

HKLM\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\
{7D4D6379-F301-4311-BEBA-E26EB0561882}\(Default) = "NeroDigitalExt.NeroDigitalColumnHandler"
-> {HKLM...CLSID} = "NeroDigitalColumnHandler Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Nero\Lib\NeroDigitalExt.dll" [file not found]
{F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info"
-> {HKLM...CLSID} = "PDF Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll" ["Adobe Systems, Inc."]

HKLM\SOFTWARE\Classes\*\shellex\ContextMenuHandlers\
SavShellExt\(Default) = "{A3A1D8A1-006D-4B93-BA27-6F6B4C9C4F1D}"
-> {HKLM...CLSID} = "ContextMenuHandler Class"
\InProcServer32\(Default) = "C:\Program Files\Sophos\Sophos Anti-Virus\SavShellExt.dll" ["Sophos Plc"]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]

HKLM\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\
SavShellExt\(Default) = "{A3A1D8A1-006D-4B93-BA27-6F6B4C9C4F1D}"
-> {HKLM...CLSID} = "ContextMenuHandler Class"
\InProcServer32\(Default) = "C:\Program Files\Sophos\Sophos Anti-Virus\SavShellExt.dll" ["Sophos Plc"]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]

HKLM\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\
SavShellExt\(Default) = "{A3A1D8A1-006D-4B93-BA27-6F6B4C9C4F1D}"
-> {HKLM...CLSID} = "ContextMenuHandler Class"
\InProcServer32\(Default) = "C:\Program Files\Sophos\Sophos Anti-Virus\SavShellExt.dll" ["Sophos Plc"]
SpySweeper\(Default) = "{7C9D5882-CB4A-4090-96C8-430BFE8B795B}"
-> {HKLM...CLSID} = "Webroot Spy Sweeper Context Menu Integration"
\InProcServer32\(Default) = "C:\PROGRA~1\Webroot\SPYSWE~1\SSCtxMnu.dll" [file not found]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]

HKLM\SOFTWARE\Classes\AllFilesystemObjects\shellex\ContextMenuHandlers\
SpySweeper\(Default) = "{7C9D5882-CB4A-4090-96C8-430BFE8B795B}"
-> {HKLM...CLSID} = "Webroot Spy Sweeper Context Menu Integration"
\InProcServer32\(Default) = "C:\PROGRA~1\Webroot\SPYSWE~1\SSCtxMnu.dll" [file not found]


Group Policies {GPedit.msc branch and setting}:
-----------------------------------------------

Note: detected settings may not have any effect.

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\

"shutdownwithoutlogon" = (REG_DWORD) dword:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
Shutdown: Allow system to be shut down without having to log on}

"undockwithoutlogon" = (REG_DWORD) dword:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
Devices: Allow undock without having to log on}

"DisableTaskMgr" = (REG_DWORD) dword:0x00000000
{unrecognized setting}


Active Desktop and Wallpaper:
-----------------------------

Active Desktop may be disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

Displayed if Active Desktop enabled and wallpaper not set by Group Policy:
HKCU\Software\Microsoft\Internet Explorer\Desktop\General\
"Wallpaper" = "%APPDATA%\Webshots\The Webshots Desktop\Webshots Wallpaper.bmp"

Displayed if Active Desktop disabled and wallpaper not set by Group Policy:
HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Owner\Application Data\Webshots\The Webshots Desktop\Webshots Wallpaper.bmp"


Windows Portable Device AutoPlay Handlers
-----------------------------------------

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\AutoplayHandlers\Handlers\

DVDFabDecrypterOnDVDArrival\
"Provider" = "DVDFab Decrypter"
"InvokeProgID" = "DVDFabDecrypterOpen"
"InvokeVerb" = "Open"
HKLM\SOFTWARE\Classes\DVDFabDecrypterOpen\shell\Open\command\(Default) = "C:\PROGRA~1\DVDFAB~1\DVDFAB~1.EXE" [file not found]

DVDFabHDDecrypterOnDVDArrival\
"Provider" = "DVDFab HD Decrypter"
"InvokeProgID" = "DVDFabHDDecrypterOpen"
"InvokeVerb" = "Open"
HKLM\SOFTWARE\Classes\DVDFabHDDecrypterOpen\shell\Open\command\(Default) = "E:\PROGRA~1\DVDFAB~1\DVDFAB~1.EXE" [file not found]

iTunesBurnCDOnArrival\
"Provider" = "iTunes"
"InvokeProgID" = "iTunes.BurnCD"
"InvokeVerb" = "burn"
HKLM\SOFTWARE\Classes\iTunes.BurnCD\shell\burn\command\(Default) = ""C:\Program Files\iTunes\iTunes.exe" /AutoPlayBurn "%L"" ["Apple Computer, Inc."]

iTunesImportSongsOnArrival\
"Provider" = "iTunes"
"InvokeProgID" = "iTunes.ImportSongsOnCD"
"InvokeVerb" = "import"
HKLM\SOFTWARE\Classes\iTunes.ImportSongsOnCD\shell\import\command\(Default) = ""C:\Program Files\iTunes\iTunes.exe" /AutoPlayImportSongs "%L"" ["Apple Computer, Inc."]

iTunesPlaySongsOnArrival\
"Provider" = "iTunes"
"InvokeProgID" = "iTunes.PlaySongsOnCD"
"InvokeVerb" = "play"
HKLM\SOFTWARE\Classes\iTunes.PlaySongsOnCD\shell\play\command\(Default) = ""C:\Program Files\iTunes\iTunes.exe" /playCD "%L"" ["Apple Computer, Inc."]

iTunesShowSongsOnArrival\
"Provider" = "iTunes"
"InvokeProgID" = "iTunes.ShowSongsOnCD"
"InvokeVerb" = "showsongs"
HKLM\SOFTWARE\Classes\iTunes.ShowSongsOnCD\shell\showsongs\command\(Default) = ""C:\Program Files\iTunes\iTunes.exe" /AutoPlayShowSongs "%L"" ["Apple Computer, Inc."]

MSWPDShellNamespaceHandler\
"Provider" = "@%SystemRoot%\System32\WPDShextRes.dll,-501"
"CLSID" = "{A55803CC-4D53-404c-8557-FD63DBA95D24}"
"InitCmdLine" = " "
-> {HKLM...CLSID} = "WPDShextAutoplay"
\LocalServer32\(Default) = "C:\WINDOWS\system32\WPDShextAutoplay.exe" [MS]