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IE Keeps Crashing

By Spider-Man ·
I've been using IE6 with no problems for some time now. I update the patches every time there is one, and have not had a problem until 3 weeks ago. I have made no system (hardware, software etc,) changes in 6 months, so I'm assuming that's not the problem.

ABout 3 weeks ago, and up to now, IE crashes after using it about 20-30 minutes. Every time, it never fails. The first message indicates there was a problem with IEXPLORE and will shut down. I click OK, then the screen turns black and I get a second message:

"Kernal32 caused a general protection fault in module KRNL386.EXE at 0001:000075a2"

That last message only appears about 50% of the time. However, I always have to reboot my machine.

I'm running W98 SE with 128MB RAM and a 20GB HD. Does anyone have any ideas what is causing this?

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IE Keeps Crashing

by Spider-Man In reply to IE Keeps Crashing

Point value changed by question poster.

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IE Keeps Crashing

by tlandmesser In reply to IE Keeps Crashing

First of all, Windows 98 sucks.. Upgrade to Windows 2000 or even XP. Here are some basic Windows 98 troubleshooting steps:


Make sure you have ALL Windows Updates, not just the ones for IE.

Restart the PC in Safe-Mode and run Scandisk. (Keeppressing F8 after the PC loads the BIOS)

Try reinstalling IE6.

START -> Run -> SFC (system file checker). Make sure you have your Windows 98 CD handy in case you need to replace any files.

Replace your system memory.

Get back to me..

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IE Keeps Crashing

by Spider-Man In reply to IE Keeps Crashing

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IE Keeps Crashing

by BobHo In reply to IE Keeps Crashing

It might be a browser add-on (either intentionally or unintentionally installed) installed on your computer. Various forms of adware (spyware) or even tools from Yahoo and Google tie into the browser.

Check out this article re BHO Cop and download/test it. It might just resolve your problem.

Here's a link:

http://www.pcmag.com/article2/0,4149,2023,00.asp

DrBob:&gt

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IE Keeps Crashing

by Spider-Man In reply to IE Keeps Crashing

No, everything is fine in that area. Any other ideas?

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IE Keeps Crashing

by Ebla In reply to IE Keeps Crashing

Run MSINFO32.EXE and select the TOOLS option in the window (menu bar). There you'll find how to repair IE. If you give more points, I can advice you using more complex step. Good luck!

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IE Keeps Crashing

by Spider-Man In reply to IE Keeps Crashing

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IE Keeps Crashing

by Spider-Man In reply to IE Keeps Crashing

Point value changed from 100 to 175 by question poster.

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IE Keeps Crashing

by BobHo In reply to IE Keeps Crashing

If you have checked for bho's and adware and have found none then I guess you have a couple of options. This link provides numerous things to try when you encounter kernl32 errors:

http://aumha.org/a/kernel32.htm

Something might work for you or maybe none of the suggestions might work. There are many many reports of errors with ie6 and every operating system. I am running ie6 on w2k, winme and win98 machines and have not run into any errors with any of the machines. Others have not been so lucky. For most, when they reverted back to their previous version all of their problems went away. Obviously there is a conflict with your machine and ie6 (video driver, hardware acceleration, etc). I guess it boils down to how much time you are willing to expend to find the problem. If you are really inquisitive and want to find the solution, try the link above. If you are just sick of it and want an explorer that works, try reverting back.

Sorry I couldn't be of more help.

DrBob:

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IE Keeps Crashing

by Spider-Man In reply to IE Keeps Crashing

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