General discussion

Locked

IE keeps crashing

By idts ·
I have a client where her IE keeps crashing. She's told to debug and then send a report to M'soft. She's running XP and I believe she said she installed SP2. I'll have to confirm.

I made a mistake and "removed" some components of Windows from the "Add/Remove" area of the Control Panel and now we have difficulty getting them to reinstall when we return to that area and check the box to install them.

She also received a message. "The file 'market.mar" on Windows XP Home edition service pack CD is needed."

I asked her to locate her XP CD with the intention of running a "Repair" on it.

My question is: Would running the XP "Repair" correct her problem with IE always crashing AND allow her to add the components of Windows?

Thanks for any assistance.

Les
idts@verizon.net

This conversation is currently closed to new comments.

5 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

by BorgInva In reply to IE keeps crashing

Now sure if the repair will help but you can always give it a try. I would first try reinstalling SP2 at the link below.

You can reinstall IE6 at
http://www.microsoft.com/downloads/details.aspx?FamilyID=1e1550cb-5e5d-48f5-b02b-20b602228de6&DisplayLang=en

Or SP2 at
http://www.microsoft.com/downloads/details.aspx?FamilyId=049C9DBE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en

Collapse -

by idts In reply to

Poster rated this answer.
I don't know why I didn't think of it. All her problems cleared up. I also suggested she not use IE and use Firefox and now she's very happy after finding Firefox very stable and secure.

Collapse -

by yornthadude In reply to IE keeps crashing

Just donwload GOZILLA, it's harder for plug-ins 2 to infest and less affected by pop-ups. It also had a good download manager.
Im not trying to make a GOZILLA commercial here but IE just SUCKS !

Collapse -

by idts In reply to

Poster rated this answer.

Collapse -

by idts In reply to IE keeps crashing

This question was closed by the author

Back to Windows Forum
5 total posts (Page 1 of 1)  

Related Discussions

Related Forums