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IE Recognition

By L.J. CLARK ·
My home computer freezes when I hit the IE icon on my desktop. The cursor stays stuck on the screen. I have IE 5 and tried to upgrade to 5.5 after the problem occurred. Did not help. I can dial up to get e-mail and also to bring in the download thatwas an exe file on a disk. No web page appeared, only the download window.
I have an HP Pavilion and use Att Worldnet service. I was trying to set up some games for my son and wonder whether any setting changes may have been involved.I also tried to download Netscape but recieved error messages about not connecting to the sight.

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IE Recognition

by longmwa In reply to IE Recognition

I would suggest removing IE5 and requesting or downloading on another PC the AT&T version of their browser for their service.

What OS is this running on?

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IE Recognition

by L.J. CLARK In reply to IE Recognition

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IE Recognition

by wlakey In reply to IE Recognition

In this situation, you will probably have to completely uninstall and delete the current version of IE and then perform a fresh install of the program... another thing you might check is the programs running in the background of windows, shut everything down except explorer and rundll32 and then load ie and see if it works.

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IE Recognition

by L.J. CLARK In reply to IE Recognition

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IE Recognition

by dmiles In reply to IE Recognition

You have probaly encountered corrupt files in IE ,also you my be expierencing corrupt drivers,on update the video drivers,the go to Add/Remove Programs and select IE5 in list,then click the remove button,in the poo up window you have choices and thesuggestion would be to restore to previous version that was working,then you will be able to upgrade to IE5.5.

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IE Recognition

by L.J. CLARK In reply to IE Recognition

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IE Recognition

by L.J. CLARK In reply to IE Recognition

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