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by jmiker

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Lately I have come across a user that for some reason or another, has been experiencing a strange glitch. Whenever this user opens a new link from the web the new window appears to the bottom right hand corner. It appears to be minimized, but in fact it is not, it is just moved off the the side so that just the title appears. Also, some of the new windows appear larger than the screen size. I have tried to change the res. in the setting, but no luck. Any suggestions? Thanks Mike

5 replies

by thechas

It sounds to me like either a virus, or ADWare.

To clean out AdWare, go to your favorite download site, and get LavaSofts Ad Aware.

This will identify and help you clean out any adbots that have be inadvertantly installed in the machine.

Another posibility is that the user shrunk a window down and then closed it.
To undo this, open a window, size it to a norminal small window, cycle the restore button a couple times, and close the window.

I have had problems with sites having poor HTML code, and assuming that everyone has a 19" monitor set to a high resolution. There windows often open up to large for a small screen.

by lizzy

Are you still having this problem? I have seen something similar to this with Word appearing off screen when the screen resolution has been changed, but it may be that IE is off the screen and you can try the move command as described in this Q article:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q264298

Copy and paste the URL into your browser and delete any spaces that may show up. Best wishes.

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