IE6 on Windows 2k Pro will not access some websites

By procomsol ·
A customer brought me a Win2K Pro machine with IE6 (yeah, I know it's outdated, but that's what he brought me) and told me that it could not access the internet. I booted to Safe Mode and it would access some sites; I managed to get MBAM, SAS and Spybot S & D downloaded and scanned with all three. I did find some malware and deleted it. I rebooted to normal mode and could access some sites but not Windows Update, or in particular. After I uninstalled and reinstalled the TCP/IP protocol, and started Windows Automatic Update and BITS services (they had been disabled) I could access any site I chose. After installing the first round of updates, I rebooted the computer and, again, could not access the Windows Update site (page cannot be displayed). I reset the IP stack, restarted the same two services and, again, could access Windows Update and some other sites. Each time I rebooted the computer I would have to reset the TCP/IP stack and enable and start the Windows Automatic Update and BITS services. Nothing in the hosts file, no proxy server, no other evidence of malware. I am now doing a second round of malware scans. Any Idea what's going on here?

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It's broken.

by seanferd In reply to IE6 on Windows 2k Pro wil ...
See what you see there.

You could try a Winsock fix, or an in-place reinstallation of Windows (not sure if W2K even offers that), but unless you can find what is broken, good luck. If you made note of the malware removed, you can look it up to see what it did to the system - maybe.

Because the malware is gone, it doesn't mean anything is fixed. These things are not always manually fixable, and vague information passing through a forum isn't likely to lead anywhere. Sometimes you just need to back up the user data, wipe the drive (wipe, like with DBAN or Killdisk -not re-format) then reinstall and fully update W2K.

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