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  • #2204715

    IE7 will not open PDF Files

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    by christopher.grundy ·

    I’m currently having problems opening PDF Files from IE. It all started with Windows XP, SP3 & IE8 where if you clicked on a link to open a PDF File the IE8 window would freeze (with a ‘downloading pdf file’ status message in the status bar) and eventually I would get an error mesage stating there was a problem with Adobe Acrobat/Reader and to try again. I uninstalled and then reinstalled Adobe Reader (Version 9) and the problem continued. I uninstalled XP SP3 (to allow removal of IE8) and then loaded all the latest security updates, etc (not SP3) and then uninstalled IE8 and the PC has now reverted back to IE7. I uninstalled and reinstalled Adobe Reader again and the problem still exists. If I right click on the link and select Open in new tab I get the same problem. However, if I right click on the link and select ‘Open in New Window’ it will load the file correctly but if I then close that window the original window freezes and I cannot open any more IE7 windows without having to reboot the PC. I’ve checked the settings in Adobe (all the web browser options are ticked and Internet connection speed is set to 56K (if this makes a difference) in the Internet Preferences tab) and all seem OK.
    Has anyone any ideas on what the problem is or should I try and reinstall IE7 next? Everything worked fine before IE8 got installed but even that did work OK for a while.

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    • #3023117

      Clarifications

      by christopher.grundy ·

      In reply to IE7 will not open PDF Files

      Clarifications

    • #3023094

      Registry

      by mohammad oweis ·

      In reply to IE7 will not open PDF Files

      I was going to suggest you most of the option that you did, but it seems that it did not work.
      Try to use some registry cleaner software, sometimes they help.
      Personally i prefer Symantec WinDoctor, but there are a lot of free and paid application for that.
      Give it a try, but don’t forget to backup your registry first, just in case it was a stupid application 😉

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