Question

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  • #2265953

    If i Enable my video card my computer restarts.

    Locked

    by freelancerzecks ·

    I’ve been having this problem for the last few days and have tried new drivers\updates\formating my drives\reinstalling xp, and even tried vista lol 😛

    the only time i can use windows is if i disable\uninstall my video card (7300 GS). if i try to install new drivers the computer restarts during the installation. My card does however work in safe mode, i can install drivers there, but when i try to go back into normal windows i get a BSOD followed by a restart lol…very annoying…also VGA mode doesn’t work with the vid card installed.

    if anyone has any help to offer it would be very much appreciated 🙂

    ~Cosmo

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    Replies
    • #2577468

      Clarifications

      by freelancerzecks ·

      In reply to If i Enable my video card my computer restarts.

      Clarifications

    • #2577462

      What About….

      by captbilly1eye ·

      In reply to If i Enable my video card my computer restarts.

      You mentioned that this started occurring a few days ago.

      What about performing a XP System Restore to a date prior to when the situation started happening? This can be done in Safe Mode.

      If you could do that, you may be able to discover what is causing the driver conflict more easily.

      • #2577444

        Tried

        by freelancerzecks ·

        In reply to What About….

        yea, i tried doing that a few times, and each time it would fail during the restore, restarting and bringing me back to where i started… it’s a tricky problem…

        • #2577443

          Hmmmmm

          by captbilly1eye ·

          In reply to Tried

          Is the BSOD – IRQL_NOT_LESS_OR_EQUAL ?
          I’m starting to think this may be an issue related to a vid card damaged by over-heating. possible?

    • #2577440

      Your card works in Safe Mode because

      by older mycroft ·

      In reply to If i Enable my video card my computer restarts.

      Safe Mode isn’t loading the card’s drivers / not using the card for display.

      Try a system restore after you have physically removed the 7300 from the m’board.

      Then try to introduce the OS to your “new” card.

      • #2577415

        great idea

        by freelancerzecks ·

        In reply to Your card works in Safe Mode because

        umm, the BSOD comes up really fast so i didn’t get a chance to see, but! when this first happend it was when i was forced to restart after trying to change resolutions in a game. so that could be a clue as to perhaps damaging the card…

        and to Old Mycroft, wouldn’t formatting and reinstalling windows negate the system restore? or is that backed up somewhere i don’t know??

        Thanks for all the help guys, i really appreciate it

    • #2577359

      Bad vid card or corrupt drivers

      by captbilly1eye ·

      In reply to If i Enable my video card my computer restarts.

      If we assume that the video card is not damaged and still works, the only other choice appears to be corrupt drivers.
      When uninstalling the card’s drivers there are extra steps required to remove everything involved completely. Typically there are several uninstall processes involved to remove all components (WMD drivers are one that comes to mind).

      Have you consulted nVidea’s support pages for how to completely remove a card as if you were replacing it with a different model?

      There is a utility that they use to recommend called DriverCleaner. However after version 1.5, it is no longer free and costs about $10. They probably have other alternatives now. According to nVidea, problems often occur due to things that are left behind by the uninstall.

      That being said…
      If you haven’t already, you can try this:
      Open Device Manager and remove all listings that have to do with the 7300 GS card and nVidea.
      Look under ‘Display Adapters’& ‘Sound, video and game controllers.’
      Once you are confident that everything having to do with nVidea has been removed, restart the system without the card installed. Then install the recommended drivers, shut down, re-install the card and reboot.

      I hope this works for you.

      Perhaps there is someone here who is more familiar with your card that has some ideas.

    • #2577347

      Try this

      by rob miners ·

      In reply to If i Enable my video card my computer restarts.

      My Computer, Properties, Advanced, Startup and Recovery and untick Automatically restart.
      This will Blue Screen the PC when it restarts.

      Restart the PC.

      Take note of Stop 0x000000 error message and post it. Also any other reference to files such as .DLL .SYS .EXE

      I can’t remember the file name but the above will display it.

      • #2577342

        This is what i get

        by freelancerzecks ·

        In reply to Try this

        under Tech Info:

        xxxSTOP:0X0000007F (0X00000000)(0X00000000)(0X00000000)(0X00000000)

        No .exe .dll .sys errors at all…i’m guessing this means i’ll have to open up my pocket book 🙁

        • #2577334

          Try this

          by rob miners ·

          In reply to This is what i get

          Uninstall the video drivers and restart the PC

          Navigate to C:\WINDOWS\system32\drivers

          and delete this file “nv4_mini.sys”

          Resart the PC and install the Latest NVidia Drivers.

        • #2577321

          Tried twice…

          by freelancerzecks ·

          In reply to Try this

          Tried doing it twice, still no luck, after i restart the second time and try to install my drivers, the installation fails and i get the same BSOD.

        • #2577316

          What

          by rob miners ·

          In reply to Tried twice…

          antivirus are you running? Nortons is a problem. It could also be faulty RAM or a failing Motherboard.
          Edit: Here is a link to a memory tester.

          http://oca.microsoft.com/en/windiag.asp

        • #2579348

          Okay

          by freelancerzecks ·

          In reply to What

          Well tried the memory test a few times, Memory is fine, and i don’t have an antivirus installed 😛

        • #2579109

          Can you

          by rob miners ·

          In reply to Okay

          test the video card in another PC? If it works it will be a faulty Motherboard.

          http://support.microsoft.com/kb/137539

    • #2597835

      I have the same problem

      by dgene70 ·

      In reply to If i Enable my video card my computer restarts.

      I’ve reported this serious error to Microsoft. They’ve never had this problem before. I was thinking of buying and installing a new video graphics card but it seems like it won’t work either just from reading your story. I’m still trying to figure out what to do.

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