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ILLEGAL OPERATION

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by phari9

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HI,
WHEN I AM PRINT PREVIWING IN EXCEL I AM GETTING
THE FOLLOWING ERROR

"THE PROGRAM HAS PERFORMED ILLEGAL OPERATION AND WILL BE SHUTDOWN.
IF THE PROBLEM PERSISTS CONTACT PROGRAM VENDOR"

IN THE DETAILS BUTTON OF THE MESSAGE WINDOW THE FOLLOWING MSG APPEARED
"EXCEL CAUSED A GENERAL PROTECTION FAULT IN MODULE HPWFDDI.DRV AT ..."

PLZ GIVE ME A GOOD SOLUTION TO THIS PROBLEM

1 reply

by ann777

The problem is caused by hpwfddi.drv -- that's your hp printer driver.

I suggest you remove your printer software from the computer, reboot, make sure hpwfddi.drv is cleared from the registry, reboot, and then reinstall the printer driver.

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