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  • #2226266

    Im New Fellas

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    by jstreetz ·

    Im intitally started my business from home and I was using windows xp home sp2. Business began to pick up so I bought windows xp pro sp2. then business really started to pick up and I had to move to a larger area,during the move I (well not me , one of my movers) lost some paperwork including the COA for my xp pro cd. The part that really stinks is that I didnt get a chance to install it on any on my pcs yet ( I have 11, 5 running and 6 about to be assembled. I only need xp pro on at least 3 of them actually..)and I dont want to have to pay another 200 dolars for another copy/ product key. I’ve been searching forums for days, weeks even……What should I or dare I say can I do? Please help…thanks in advance

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    • #2635701

      Clarifications

      by jstreetz ·

      In reply to Im New Fellas

      Clarifications

    • #2635579

      The best thing to do is…

      by older mycroft ·

      In reply to Im New Fellas

      Telephone Microsoft , explain the situation to them and they will ask you to read the digits off the clear inside ring of your XP Pro installation disc.

      This will get you a new working COA by return.

      • #2636104

        CALL MICROSOFT?

        by jstreetz ·

        In reply to The best thing to do is…

        IS THERE A PARTICULAR NUMBER I SHOULD CALL? REMEMBER I DONT HAVE THE PACKAGING ANYMORE….

    • #2635540

      11 computers, 11 licenses.

      by charliespencer ·

      In reply to Im New Fellas

      You do know you are required to have 11 different licenses for those 11 computers, right?

      • #2636105

        REALLY?

        by jstreetz ·

        In reply to 11 computers, 11 licenses.

        NO I WASNT AWARE OF THAT. IN FACT I WAS TOLD THAT I CAN INSTALL THE O/S AT LEAST 3 TIMES ON EACH PC BEFORE IT WAS A PROBLEM AS LONG AS I HAD THE COA

        • #2636094

          What you should have been told

          by tig2 ·

          In reply to REALLY?

          Is that you need a volume license for multiple pcs. Check http://www.microsoft.com for their licensing policies.

          I believe that they offer a package for Small and Home Based business.

          You should also be able to get their Customer Service number from the site to get a replacement for your COA.

          In this case, you will be best served by going to them for information. Like most professionals managing their business machines, you don’t want to have the “Pirated Software” conversation.

          Best of luck to you!

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