Mac OS·782 discussions

iMac not able to ping by Hostname or FQDN

Tags: Apple, Mac, Networking

I’m having a problem with the Macs on our network. They are unable to ping hostnames or FQDN’s, but they are able to ping IP addresses. None of our Windows laptops are having this problem. All of our staff laptops (including Macs) are connected to the same WiFi network. Also, if I open a web browser, the Macs can browse the web just fine, no problems.

We have one internal DNS server: 192.168.10.1
DHCP is configured to give all clients the above IP as the primary DNS server and 8.8.8.8 as the secondary DNS server.

Can anyone help me figure out why I can’t connect to internal devices by hostname on these Macs?

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[birdmantd]

Reply To: iMac not able to ping by Hostname or FQDN

In reply to iMac not able to ping by Hostname or FQDN

What version of OS are those iMacs using? Could be an incompatibility issue.

• This reply was modified 10 months, 2 weeks ago by birdmantd.
• This reply was modified 10 months, 2 weeks ago by birdmantd.

I’d use NSLOOKUP to troubleshoot.

In reply to iMac not able to ping by Hostname or FQDN

Read https://td.usnh.edu/TDClient/60/Portal/KB/ArticleDet?ID=775

As this is some business all I would do is check that the DNS resolves. If it does or does not, then next call is to the business IT to correct their network.

[Author]

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