I came across a post that I thought was interesting and decided I would post it for comment. Actually I used to work with the author who sent it to me for comment, so being a long time TR lurker I thought I would start a discussion.
Anyway, read the (off site) post here and discuss. I will send a link to this discussion to the author letting him know about it.
http://berglas.org/Articles/ImportantThatSoftwareFails/ImportantThatSoftwareFails.html