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Initialization of Help Center Failed

By Dakotaduo ·
How do I fix this error? When I go to Start-Programs-System Information. I get an error stating,"THE INITIALIZATION OF THE HELP CENTER FAILED. PLEASE REPORT THE FOLLOWING ERROR NUMBER TO MICROSOFT SUPPORT:2147024893.

I have a Dell Computer so when I go to the Dell Solution Center, that does not work either.

I did report the error to Microsoft but since I have Windows ME, the Windows Me support ended earlier this month. They referred me to Q 274736. I tried the resolution. It did not change the error message. Any suggestions? I would appreciate any help. If you need more info, please let me know.

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by HAL 9000 Moderator In reply to Initialization of Help Ce ...

With the Restore CD you could try Running SFC from the Run line to check for any altered or corrupt system files. This may fix your current problem though you'll need to apply any patches that have been applied since the computer was originally loaded.

I'm taking it that you have tried the System Restore Option so that isn't worth suggesting even if it had a hope of working properly. You might be stuck with a reinstall and work from scratch as a full reload. If you can get the system to run backup all you data and then run a wiping utility over the HDD and then reformat the drive and then you can load ME back onto the system.

Once you have ME installed install an AV program and update it then log onto the Windows Update Site the Updates are still there but there will be no new ones now so you can update ME to the latest that is available and work from there.

Occasionally a patch will break the OS so you may need to pay attention to the patches applied and not install one or more if they cause this problem on a clean install. If this happens on a clean install it will be one of the last patches causing the problem so you'll need to look at the Installation History and either try removing those patches or doing another wipe & reinstall and working through one at a time until the system breaks again so you know what to avoid.

That would be the fastest way to fix the system but if you like you can start by performing a Reg Scan & Clean and then work from there but you can spend days and still be no better off a clean install on a blank HDD is always the best option with any Windows Problem.

Col

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