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Ink & Computer Privacy -- Let's "Sock it to 'Em!" Fellow TechRepublic(ans)!

By Edeter ·
Colleagues, I have HP, Epson, Canon and Brother printers that I've collected over the years. And my aging fleet of desk and laptop computers include models from Averatec, Lenova, Toshiba, Sony, Apple and HP.

Ink usage notices that I have received in messages both on some of my computers and on some of the printers' screens, and actual interruptions in ink supplies, and commands sent to my computers/printers to stop using cartridges altogether, clearly indicate that ink usage info has been shared between my computer/printer set-up(s) and the home offices concerned.

What is that info and why is it transmitted to the printers' home offices? HOW can any provider of any printer or any computer issue instructions to MY hardware regarding what MY equipment will or will not do with respect to any other of MY products or property?

What OTHER info (such as copies of my personal data, email message traffic, listings of software installed on my computer, etc.) is being sent to those home offices or others?

Never have I given any of the printer manufacturers permission to upload any information whatsoever from MY computers and MY printers to their systems. MY hardware is not a test bed for their products. I purchased the computer; it is MINE. I purchased the printer; it is MINE. I purchase the ink; and it, too, is MY property.

So, specifically what info is it that is being transmitted to the home offices of the printers and . . .

1) how do I tap into it for duplication of it, or transmission to the home office of whatever info I might want to send them;

2) how might I intercept it so that my computer and my printer remain my property and

3) how might I ensure that info concerning my property is not shared with anyone, anywhere w/o my explicit permission?

Any help anyone can provide in my understanding what's up would be most appreciated. I have written the computer and printer manufacturers regarding this "misappropriation" of my personal information by merchants I have paid to produce my hardware/software and consumables.

I have not, however, received the courtesy of a reply. Not one of them has written back w/so much as an acknowledgment of my messages. So, here I turn to the TechRepublic user community for guidance and support. Please, any assistance anyone can provide in my emerging campaign to "Sock it to 'Em!" would be most welcome indeed.

So, please, let me hear from you!

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Installation options

by mjd420nova In reply to Ink & Computer Privacy -- ...

Somewhere in the installation options from the mfgrs printer is a box that was NOT un-checked, allowing you to let their software detect faults and PHONE HOME. Review those options in the setup to clear that option(disable).

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Ink & Computer Privacy -- Let's "Sock it to 'Em!" Fellow TechRepublic(ans)!

by Edeter In reply to Ink & Computer Privacy -- ...

Hello mjd420nova,

Thanks for your follow-up. Please, let’s you and I, et al if others would like, work to convince hardware manufacturers that here in America, at least, that OUR equipment is just that: OURS.

We have the right to assume that in order for anyone else to have control over OUR hardware and its use we must specifically, upfront and clearly, grant them that privilege. Otherwise, all such activity is – and I think the vast majority of sentient Americans would agree – improper, at least.

Our perhaps not having unchecked some – already selected for us by the manufacturer and then buried deep down amongst the accompanying, thousands of words of incomprehensible lawyereez some presumptuous assertion that: “We’ll-now-install-on-your-machine-whatever-software-we-want-to” – box is irrelevant. Such manufacturers’ nonsense is, in two words: stoopid and insulting.

Unfortunately, I have been unsuccessful in securing through private, direct communications any manufacturer’s response to my questions. However, I think it safe to assume that the designers, manufacturers, distributors, retailers, consumers and perhaps even shareholders and owners of today’s major printer brands read this website for guidance on consumer trends, concerns and interests. How convenient, eh?

So, let’s now try it here, in public, and in a relevant, impartial forum . . .

GOOD MORNING, HEWLETT-PACKARD, EPSON, CANON, BROTHER, TOSHIBA, SONY, APPLE, et al: HELLOOO? ANYBODY HOME?

How ‘bout providing us – your paying customers – with a bit of information, here in public, by giving some straight answers to these questions:

1) Specifically what info – whether or not permission has been granted for your harvesting it – is being transmitted to you from my personal hardware?

2) How do I tap into it for duplication of it, or transmission to the home office of whatever info I might want to send them?

3) How might I intercept it so that my computer and my printer remain my property, and

4) How might I ensure that info concerning my property is not shared with anyone, anywhere w/o my explicit permission?

I suspect a good number of our readers would share my eager anticipation in receiving your public, and informative, open responses to these legitimate questions regarding your use of our data, with or without our previously having granted you access to it.

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