I have a Dell Dimension 4700c running a fully patched version of Windows XP.
This morning, it decided that Windows would no longer recognize the USB keyboard and mouse. Both the keyboard and mouse work fine in selecting a boot mode, changing BIOS options, using the XP setup disk, in a BartPE environment… basically everywhere except a fully booted Windows.
I have tried Safe Mode, as well as using a different keyboard and mouse. I have also switched to different USB ports. There are no PS2 ports to try PS2 devices on.
I tried booting from a Windows XP install CD, but it doesn’t see a previous version of Windows, hence no option to go to a repair console.
I think running SFC or a system restore may help, but can’t figure out how to get to those. Any suggestions on repairing the current install? I’m hoping to avaoid a reinstall.
