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Insert Ink Cartrige

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3 replies

by mikewood

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A Canon Multipass C5000 dosn't recognize new ink cartrige. Still says "Put In Cartrige".

I have installed new cartrige, cleaned contacts on cartrige. "Reset Printer" and left it unpluged for 48 hrs.

3 replies

by tlccomputers

Are you absolutely certain it is the proper replacement cartridge? If you still have the old cartridge, put it back in and see if it is properly detected. If not, the print head is bad. If it is detected, then the new cartridge would have to be abad one. Take it back where you purchased it and get a replacement.

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