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Inspiron 6000 dead hard drive?

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by bamac86

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My Insp 6000 laptop which is just at 2 years old has given me the dreaded BSOD. I can't boot into safe mode or from a CD. Can't even get into command prompt. Is it toast?

The last year (you know, since the 1 year warranty expired) has been nothing but trouble. First the video drivers went out, then the battery (not a recalled version) began to overheat, then adapter stopped working right, then the display died. I have been using it with an external monitor since January 08... and now this.

I am really having a hard time accepting this. I have 4 other Dells in my house and if this one is gone, it will definitely be the last. Thanks in advance.

2 replies

by robo_dev

you cannot boot from CD?

Is your CD drive broken?

Does it try to boot from CD and cannot read the disk? What CD are you trying to boot?

Getting a BSOD is most likly a software issue with Windows. It's remotely possible that it's a hardware problem.

by bamac86

and once it came on, the CD began to run and try to boot. It runs for a bit, but once it gets to a certain point in the boot process (after the DELL screen but before I get the Windows screen) I get the BSOD. The same thing happens when I try to boot normally. I also tried to boot in safe mode, and last known configuration, and in safe with command prompt... all to no avail. And, all this while having to toggle the external monitor back on each time I reboot.

Being that you suggest it's likely a software issue, does that mean I didn't lose all my files on the hard drive?

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