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Instagram/Meta notification error

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This locked thread refers: https://www.techrepublic.com/forums/discussions/error-on-instagram/

The popup is:
"Your request is pending
Some accounts prefer to manually review followers even
when they're public. Let us know if you think we made a mistake."

The above is a lie. No public accounts (versus private) prefer to manually approve followers. In fact, there is no such user option. If true, then the account would be private.

This issue only occasionally occurred in the summer, now it seems to be the norm for many users. I'm only posting for reference purposes.

10 replies

by last_iphone

It was misleading bad advice. There's no way to reach Meta. It's an auto generated popup where you can select "let us know if we made a mistake". That's about it.

The issue has been discussed in other forums like BlackHatWorld. The consensus is there's a bug in the algorithm. Nothing can be done.

by kees_b

Thank you for the summary of your research.

by ashleydent4u

That’s such a weird and frustrating error, especially since it doesn’t align with how public accounts are supposed to work. You’re right—there’s no manual approval for followers on public accounts, so it sounds like a bug or some kind of miscommunication in Meta’s systems. It’s helpful that you’re flagging it for reference—hopefully, Meta notices and fixes it soon. In the meantime, maybe try clearing the app cache or reinstalling to see if it helps, though it sounds more like a platform-side issue. Classic Instagram quirks!

by last_iphone edited

I have the error message on desktop as well, so it's not isolated to mobile devices

I have two IG accounts: one for personal use (friends etc.) and the other to contact businesses. They both are affected. So in a way, it's kind of like a shadow ban in following new accounts. The public accounts I tried to follow show "requested" when I look at the accounts on a PC. Yet, the accounts are public not private.

I use CCleaner on my desktop and use it religiously.

by fijeqoqi edited

Notification errors can significantly impact your Instagram/Meta marketing efforts. These errors can prevent you from receiving important updates, messages, and insights.

Common Causes:

App Glitches: Temporary issues with the Instagram or Meta app.
Device-Specific Problems: Issues with your phone's settings or operating system.
Network Connectivity: Poor internet connection or network restrictions.
Account-Related Issues: Problems with your account settings or security.
Quick Fixes:

Check Your Internet Connection:

Ensure you have a stable Wi-Fi or cellular connection.
Try switching between Wi-Fi and cellular data.
Update the App:

Go to the App Store or Google Play Store and update the Instagram or Meta app.
Restart Your Device:

A simple restart can often resolve minor glitches.
Clear App Cache and Data:

This can help fix issues related to corrupted data.
Note: Clearing data will remove your app preferences and login information.
Check Notification Settings:

Ensure that notifications are enabled for the app.
Verify that sound and vibration settings are turned on.
Review Account Settings:

Check if your account is restricted or has any limitations.
Ensure your email and phone number are verified.
Contact Instagram/Meta Support:

If the issue persists, reach out to Instagram or Meta's support team for assistance.
Additional Tips:

Stay Updated: Keep your device's operating system and the Instagram/Meta app up-to-date.
Monitor App Permissions: Ensure the app has the necessary permissions to function properly.
Test on Multiple Devices: Try accessing Instagram/Meta on different devices to isolate the issue.
Consider Third-Party Notification Apps: These can provide additional features and reliability.

by malikzafarkhan987

The error you're encountering on Instagram, stating "Your request is pending" with a message about accounts manually reviewing followers, appears to be a glitch. Public accounts do not have an option to manually approve followers; this message is likely a bug in Meta's system. You can try clearing the app cache, updating the app to the latest version, or reinstalling it to see if the issue resolves. If the problem persists, reaching out to Instagram support for assistance would be a good next step.

by last_iphone edited

@malikzafarkhan987

Lol, you forgot to add perform 50 jumping jacks while singing Amazing Grace whilst troubleshooting.

Thanks, Captain Obvious, for the chuckle and the ever-so-redundant advice. 🙄

by last_iphone edited

@fijeqoqi

Good grief. Why put in all the effort when the issue has been abundantly clear is the an algorithm issue with Meta due to recent changes.

Pro tip: sometimes it's just better not to reply than annoy others with scripted generic responses otherwise you sound like you are a sophist, grandstanding, and gaslighting. 😒

by theoliverhenry

Actually, it is an unexpected error. If it does not get solved, it wouldn't be bad to email the Instagram support team.

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