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Install not working

By mailbox ·
I have been trying to install the driver for my Argus DC2250 camera on XP Home, to use as a webcam. I am using the Installation disc supplied with the camera, and have tried to install using the "Wizard", as well by directly accessing the disc in the D drive. The image editing and video capture apps have all installed OK. But for the driver, each time I have tried to install,the install program runs and tells me the driver is installed, but it is not showing up anywhere. Control Panel doesn't show it in "Add or remove programs" or "Scanners and Cameras". either, and my video capture program keeps telling me there is "no device installed".

Any ideas, anybody?

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Device Manager

by BFilmFan In reply to Install not working

Does it show up as an unknown device in Device Manager?

Did you verify that the driver you are trying to install is the one for your OS? Note that a lot of the XP drivers DO NOT work in Vista.

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Install (still) not working

by mailbox In reply to Device Manager

No, it doesn't show up anywhere, not even if I do a file name search! Yes, It is the correct driver - I'm using XP pro (SP3) on my laptop and XP Home (SP3) on the desktop. Results (or absence of)are the same on both. The connection is USB2, but on plugging in even the "detected new hardware" notice doesn't popup.

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Are you sure that it is supported

by Jacky Howe In reply to Install not working
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Supported? Yes!

by mailbox In reply to Are you sure that it is s ...

Hi, Yes, even though the camera is now a discontinued model, I am using the manufacturer's installation disc which came with the camera. It is clearly marked: "Designed to work with Windows 98, 98SE, ME, 2000, XP".

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As a web cam

by Jacky Howe In reply to Supported? Yes!

is that mentioned. If it is have a look on the CD for the web cam drivers and try to install them from there.

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Webcam driver

by mailbox In reply to As a web cam

Thanks, Jacky. Actually it is the so-called webcam driver that won't install. There's no problem with downloading still pics into either the ArcSoft imaging software that has installed successfully from the same disc, or the other image editors that have been installed for some time. The ArcSoft video editing software (from same disc) also opens OK - except it tells me there's no video capture device detected! I'm pretty certain it's the XP SP3 update which is causing the problem. I might go back to SP2 and see what happens then.

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Was it ever working

by Jacky Howe In reply to Webcam driver

have you tried different ports or a powered USB Hub.

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Different ports

by mailbox In reply to Was it ever working

Yes, Jacky, I've tried using both the normal and highspeed USB ports, but don't have a powered hub. I still think it's to do with the SP3 upgrade, as that seems to also have stopped another camera driver (V Micro usb webcam) from being recognised, which had been working fine for the past 2 years while SP2 was installed!

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Had you uninstalled the old

by Jacky Howe In reply to Different ports

web cam before trying to install the new one. If it was working in SP2 try downloading SP3 and do a System restore prior to SP3. Get your Web Cam installed and working and then run the SP3 from the hard drive.

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