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install printer

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by rickss

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I cannt seem to install aprinter on XP, printer works fine on ME. When I try to install it I get no drivers loaded or error with the drivers. Have deleted all traces of drivers and did reinsatll with the same outcome. Its a HP deskjet 3320 and have tried everything from their website, do yoy have any ideas that might help?
Thanks Rick

5 replies

by gooser12

Go onto the HP website and you should be able to go into downloads and get updated drivers for your specific printer on XP. Often with some older printers this upgrade needs to be done for devices to work on XP.

by rickss

Hi, have tried that with the same results, error with drivers, when im istalling it looks like all is well till almost finished and I get the error.

by chris

Maybe I missed it, but you mentioned you are getting an error - could you share that error with us, it will make helping you easier.

I'm assuming you are or have tried installing the printer with admin rights - right?

Chris

by rickss

hi, yes im on as admin. The download looks like it is working but I always get the message that there is a problem loading the drivers. Have tried to install with th disc, with wizard, and the HP website, still the same problem with the loading of drivers????
Thanks for any help you can give!
Rick

by rickss

hi, yes im on as admin. The download looks like its working but I always get the message that there is a problem loading the drivers. Have been to HP website for latest drivers and downloaded but same results.

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