Question

  • Creator
    Topic
  • #2147880

    Installing a printer on XP without administrator rights

    Locked

    by toppokaplaya ·

    Hi, I have a question and I hope you can help me out…

    My mate who works in York is trying to install a printer on his work PC which is running XP. But every time he tries he gets a message telling him he does not have the rights go seek the administrator (or some such phrase)..He called me and asked for my advice..I laughed and said are you logged on as the administrator or at least logged on with administrator rights..To cut a long story short…I directed him into user accounts where I was quite surprised when he said there is no administrator user set up, just his account. The user is set up with min rights…The computer is a hand me down from a different office and the old owner has been posted..
    So my question is how does he sort this out?

All Answers

  • Author
    Replies
    • #2566037

      Clarifications

      by toppokaplaya ·

      In reply to Installing a printer on XP without administrator rights

      Clarifications

    • #2566029

      Login as the local

      by cmiller5400 ·

      In reply to Installing a printer on XP without administrator rights

      Login as the local admin and give his account the admin rights it needs.

      Is this XP Home or Pro?

      • #2566023

        Might have to boot to safe mode

        by jdclyde ·

        In reply to Login as the local

        to get to the admin account.

        as long as their isn’t a password on the admin account, he can just change his account to being an administrator.

        If that doesn’t work, what does the in-house tech support have to say? They actually should be the first to talk to.

        • #2567789

          Might have to boot to safe mode

          by toppokaplaya ·

          In reply to Might have to boot to safe mode

          I suggested safe mode to him, and he got back to me and said nothing changed…When he goes to the user accounts, there is only his there, there is no adminastrator account..But he can not create an adminastrator account..

          As for the in house ….in our job you kinda sort your self out..hence him calling me….

      • #2566022

        If its XP Pro

        by dumphrey ·

        In reply to Login as the local

        then the local admin HAS to be there, but may have been renamed or hidden or both ]:) But it can not be deleted.
        If the local user does not have permissions to SEE the hidden admin, he will need to contact tech support for his office or use something like a Winternals boot cd.

        • #2567784

          If its XP Pro

          by toppokaplaya ·

          In reply to If its XP Pro

          I will ask if it is home or pro..But I get the impression he us pretty screwed!!….I suggested running spam/spy ware….and then going into the reg and changing the keys related to the printer but that his way out of his depth..and there is no way I am driving all the way up there to it for him…

          Thank you all for your time and your suggestions….

      • #2567791

        Login as the local admin and give his account the admin rights it needs.???

        by toppokaplaya ·

        In reply to Login as the local

        Could you please explain how you would do that. I do not remember a “local” from I used to have xp…
        Thank you for your time so far

    • #2567775

      This may help

      by rob miners ·

      In reply to Installing a printer on XP without administrator rights

      The built in Administrator Account doesn’t show in User Accounts.

      If its XP Pro at the Welcome screen press Ctrl+Alt+Del twice
      If there is a logon box for the Username type in Administrator and click Ok, if it is password protected you are in strife.

      If it is XP Home the only way to access the Administrator Account is through Safe Mode.
      At the Welcome screen press Ctrl+Alt+Del twice
      If there is a logon box for the Username type in Administrator and click Ok, if it is password protected you are in strife.

      If he is successful and can logon he can then change his Account to an Administrative level and install the printer.

      The other side of the story is that the Local Administrator Account may have been disabled if the PC was originally on a Domain.

Viewing 2 reply threads