IP settings seem to be the usual suspect when this occurs. Especially DNS. Make sure that you have the preffered dns server ip correct. If you do, try to ping by IP address first. Next try to ping the main server by FQDN, example:
ping SERVER.DOMAIN.COM. If you are successful at this then you may go ahead with your upgrade. If not, recheck your IP settings to confirm they are correct. Goto command prompt and flush the local dns cache: (ipconfig /flushdns). Then reregister the dns withthe dns server:(ipconfig /registerdns). Then try pinging the server by FQDN again. I've run inot a problem where this did not work as well, and as a last resort, I manually added the server's IP address as a host record in the dns database and it seemed to have worked. Hope this helps.
Norm