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Installing Office 2000 on Windows xp pro

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by nphilp 1 view

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I'm kind of a neophyte with the in depth details of computer software and hopefully someone can help me. My problem is when I go to install Office 2000 premium from cd on to windows xp. I get an error message and the install does not finish, howeverall the programs work. The error message I get is 2755, which I looked up on the microsoft web site and the fix is to change the permission on the installer folder to everyone-read administrators-full system - full. That seemed straight forward enough, but the problem is I do not know where the folder is located or how to change the permission on it. If you can help me I'd appreciate it.

thanks

nathaniel

8 replies

by dmiles

Double-click on My Computer
Right-click on the drive letter you have office installed on
The office app should be installed on
C:\Windows
If you have multiple copies you will need to remove one of the installation setup

by dklippert

The %SystemRoot%\Installer folder has the hidden and system attributes.
In Windows Explorer, click Folder Options on the Tools menu. Click the View tab, click Show hidden files and folders, and then click to clear the Hide protected operating system files check box.

Microsoft says the following permissions should be set on the %SystemRoot%\Installer folder.

Administrators group - Full Control
Everyone group - Read and Execute, List Folder Contents and Read
System account - Full Control

You might also check into:
(Type the Q number in the search box at support.microsoft.com)

OFF2000: Setup Error 2755 with Earlier Office Version Installed:

Q220780

BUG: Installer Fails When Environment Variables Improperly Set:

Q245413

Error When Attempting to Install Program Using Windows Installer:

Q251274

How to Use an Office 2000 Setup Log File to Troubleshoot Setup Problems

Q237957

Utility to Help Interpret Setup Log Files

Q240784

by shanghai sam

This is going to be kind of long, so bear with me. I assume they are talking about Windows Installer. The first thing you need to do is:

1. Click Start, then click Control Panel
2. Double-click Folder Options
3. On the View tab, under Advanced settings, clear Use simple file sharing [Recommended](at the very Bottom)
4. You can go ahead click ok and then close the control panel

Next you will have to follow these steps to change the permissions on the folder:

1. click start, then click my computer
2. double-click c:
3. double-click windows
4. right-click system32 and select properties
5. click the Security tab
6. click add
7. type Everyone
8. click ok
9. make sure there is a check mark in each allow box at the bottom
10. click apply
11. click ok
12. go ahead and close all the windows and try to install Office 2000 again

I hope that this has solved your problem

Good Luck!

by nphilp

Thanks to everyone who replied. I appreciated your help and suggestions.

nathaniel

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