General discussion

Locked

Installing SP1 on Windows XP Pro

By HAL 9000 Moderator ·
I need some help as I have a computer that simply will not install SP1 for XP Pro. It installs without incident and performs properly to the point where it reboots after the BIOS check the screen goes blank and nothing happens. If you try to restoreto last known good configeration it runs up until the reinstall screen which only lasts a few seconds and then reboots. Everything else installs properly without any incident. The Computer uses an ASUS P4B-M M'Board with a 1,6 Ghz P4, 1 Gig of Ram {yes its new and the right type}, 1 X 40 GB Maxator HDD as a boot drive {new}, 1 X 80 GB Maxator HDD as a program/data drive {new}, a Sony 24X10X40 CDRW a Sony DVD Drive {new again} there is an Antec 400 W Power supply {new again} and an unbranded Vedio card that has a MX400 Chip Set with 32 Meg Ram. At present I have reduced the computer to 1 X 20 GB Quantum HDD that I know works a Sony Cd drive that I know works as I have ratted these from one of my computers the mouse keyboard and monitor. I have installed this Update version of Win XP Pro on another computer and loaded SP1 without trouble. So I come back to a hardware conflict somewhere. At present I have exhausted all of Microsoft Support line suggestions and I am going to change the video card {out of desperation but I' m not holding my breath} about the only thing that hasn't been changed is the M'Board CPU combo and the vedio card. I have used my trial Keyboard/mouse/monitor here and gone to the owners place and used his bits. Presently I have it fully loaded in its normal configeration but without SP1 and I am using another HDD to play with loading XP then installing the service pack as I no longer wish to perform total reloads it just gets booring.

If anybody has any ideas I'm open to them as I am fast running out of ideas or things to try and Microsoft has already given up.

If any more information is required please feel free to ask me.

This conversation is currently closed to new comments.

10 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

Installing SP1 on Windows XP Pro

by HAL 9000 Moderator In reply to Installing SP1 on Windows ...

I should have added in the first bit if you force this computer into safe mode it hangs at the 4 X AGP driver but the MS support line didn't take much notice of this and wanted to ignore it.

Also I am sure that this is a problem confined to this computer and not a normal problem as I have installed his OS and SP1 on another computer without any problems. So hopefully a different video card just might fix the thing and if that doesn't work I don't know what to try next. MS suggested to try a new M'Board but I think this is a little over the top as if there was a problem there it should not load the OS but then the same applies to the video card shouldn't it?

Collapse -

Installing SP1 on Windows XP Pro

by kwduke In reply to Installing SP1 on Windows ...

It does all point to your video card, however,
I don't think you mentioned if you had the same software on this problem machine and the other "good" machines... I have had a similar problem with programs like Quikbooks and XP Svc Packs and neitherMicrosoft or Quickbooks offers a solution, so I had to take the svc.pk off..just a thought 4 you....

I would start with purchasing a branded video card known to be compatible with XP Pro,and leave the motherboard alone... everything else you have sounds just too normal to be the problem.

Collapse -

Installing SP1 on Windows XP Pro

by HAL 9000 Moderator In reply to Installing SP1 on Windows ...

Poster rated this answer

Collapse -

Installing SP1 on Windows XP Pro

by akula In reply to Installing SP1 on Windows ...

Before you try just tossing the video card, you may want to try a new driver. Although it is unbranded, the MX 400 is most likely an nVidia GeForce 2 MX400 chipset- individual board makers just buy the chips and toss them onto a board. Try going to nVidia's website at www.nvidia.com and downloading their Detonator driver. It will work with all GeForce type graphics sets (like yours), and may solve your driver issues. Be sure to deinstall your old video card driver before installing the new one.

Collapse -

Installing SP1 on Windows XP Pro

by HAL 9000 Moderator In reply to Installing SP1 on Windows ...

Poster rated this answer

Collapse -

Installing SP1 on Windows XP Pro

by Ann777 In reply to Installing SP1 on Windows ...

Hmmm...

When I look on the Asus website for your systemboard.... I do not see a whole lot written specifically for WinXP.

I suggest you make sure you have the most up-to-date drivers, bios, etc for this system and then try...

http://www.asus.com/support/download/item.aspx?ModelName=P4B-M


As always, please remove any embedded spaces from the above link when pasting it into your browser.

Collapse -

Installing SP1 on Windows XP Pro

by Ann777 In reply to Installing SP1 on Windows ...

The "space" appears before the equals sign in the above link.

Collapse -

Installing SP1 on Windows XP Pro

by HAL 9000 Moderator In reply to Installing SP1 on Windows ...

Poster rated this answer

Collapse -

Installing SP1 on Windows XP Pro

by HAL 9000 Moderator In reply to Installing SP1 on Windows ...

Well the things fixed now and it turned out to be a faulty IDE lead although there doesn't appear to be anything wrong with the one I took out but it did work properly after changing the secondary IDE lead. So try to work that one out as if the thing was faulty from the start how did the OS load without problems? And why only did SP1 play up? I really wish I had the answer but after reloading about 30 times out of desperation I changed the IDE Lead and it worked all right now its fully loaded and waiting to go back to its owner. My only question now is who pays for all the wasted time as it was a new IDE lead in the first place?

Collapse -

Installing SP1 on Windows XP Pro

by HAL 9000 Moderator In reply to Installing SP1 on Windows ...

This question was closed by the author

Back to Windows Forum
10 total posts (Page 1 of 1)  

Related Discussions

Related Forums