Instant Messaging in the Corporate World - TechRepublic
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March 6, 2008 at 08:33 AM
dlragsdale

Instant Messaging in the Corporate World

by dlragsdale . Updated 18 years, 4 months ago

I work with a team of 30+ IT members. I am a Systems Analyst for our Manufacturing division of the publicly owned company. Our telecom/communications guy wants to implement Skype in our business to help cut down on telecom bills, particularly international calls. Also, we are in a testing phase for the video calls solution to replace our current ISDN lines that we use for video conferencing.

I need help! The entire IT department, including our CIO is on board with implementing Skype (or some other solution) to cut down long distance bills and video conferencing.

It’s the Legal department that has a major problem with the Instant Messaging portion of Skype. We have had IM in Lotus Notes at one time and they (Legal) said NO NO NO!

What can we do, as an IT department, to help prove our case that Skype is a good solution in cutting costs as well as provides an excellent tool for communication between departments?

Also, did I mention that our IT department is spread out over the world in 3 countries? Not to mention our 20+ remote sites in the U.S.

What would you do in our situation? How would you go about overcoming this obstacle?
Thanks in advance

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