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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
Instant Messenger
My friend feels,removing IM use is not going to solve this problem and I feel the same too.Only effective policy will keep the network safe and effective policy doesn't mean not to ban certain softwares which are useful in their own way.