We are a designer of automated machinery, using PC’s for controlling machine functions. We have a PC that we want to make sure that we have not hosed something up when setting it up. It is having a problem booting up, and when it does boot up it does not stay up for long. It acts as if the power is being cut then immediately restarted. It will start to boot, get through the BIOS start, get to the first scroll bar “Starting Windows”, then shutdown and starts all over. After doing this several times it finally boots. You get the logon screen. Login, work for a while, or just leave it sit and it starts all over again.
Do you have any ideas of hardware tests we could try so we can rule out that it is a PC problem and not a user/setup problem. We always go round and round with PC vendors (company does not matter, Dell, Gateway, etc.). They give us the “it sounds like you set something up wrong.” The OS was preinstalled. We installed machine programming software. We have worked with thismachine for 2 weeks and this started. I just read an articale about using a multimeter to check some electrical components. This problem seems like power, but someone there may have seen this before and know how to direct us down the correct troubleshooting path.
I apologize for the lenght of this question. But I want you to have all the info you may need to hopefully provide an answer.
Thank you in advance for you help and patience.
Regards,
Dennis Parr
IT Admin
Better By Design
