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  • #2307189

    Intermittant printing delays

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    by ahfep ·

    One of my customers is using a serial text printer (Card Embossing Machine). It had previously been connected using an ASCII terminal server. They have upgraded their system and eliminated this old terminal server. They are now using an HP JET DIRECT print server. They are experiencing intermittent delays in printing(sometimes as much as 15 minutes). This is in the Admitting Dept. at a local hospital and is causing serious problems for their staff and patients. Any suggestions?

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    • #3519429

      Intermittant printing delays

      by sgt_shultz ·

      In reply to Intermittant printing delays

      what os? i’ll see if i have time to look this up, but am thinking this is line printer issue, not print server issue…

    • #3519425

      Intermittant printing delays

      by ann777 ·

      In reply to Intermittant printing delays

      Most often this is because of printer driver issues with the OS that is being used.

      What OS and who is the manufacturer/model of their card maker/printer?

    • #3519422

      Intermittant printing delays

      by ahfep ·

      In reply to Intermittant printing delays

      The OS is NT 4.0

    • #3357425

      Intermittant printing delays

      by ahfep ·

      In reply to Intermittant printing delays

      The OS is NT and the printer driver is the generic text driver

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