Intermittant printing delays

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May 1, 2003 at 11:31 pm #2307189

Intermittant printing delays

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by ahfep · about 19 years ago

One of my customers is using a serial text printer (Card Embossing Machine). It had previously been connected using an ASCII terminal server. They have upgraded their system and eliminated this old terminal server. They are now using an HP JET DIRECT print server. They are experiencing intermittent delays in printing(sometimes as much as 15 minutes). This is in the Admitting Dept. at a local hospital and is causing serious problems for their staff and patients. Any suggestions?

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- May 1, 2003 at 11:47 pm #3519429
  
  Intermittant printing delays
  
  by sgt_shultz · about 19 years ago
  
  In reply to Intermittant printing delays
  
  what os? i’ll see if i have time to look this up, but am thinking this is line printer issue, not print server issue…
- May 1, 2003 at 11:56 pm #3519425
  
  Intermittant printing delays
  
  by ann777 · about 19 years ago
  
  In reply to Intermittant printing delays
  
  Most often this is because of printer driver issues with the OS that is being used.
  
  What OS and who is the manufacturer/model of their card maker/printer?
- May 1, 2003 at 11:59 pm #3519422
  
  Intermittant printing delays
  
  by ahfep · about 19 years ago
  
  In reply to Intermittant printing delays
  
  The OS is NT 4.0
- May 6, 2003 at 11:31 pm #3357425
  
  Intermittant printing delays
  
  by ahfep · about 19 years ago
  
  In reply to Intermittant printing delays
  
  The OS is NT and the printer driver is the generic text driver
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