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Intermittent Freeze

By exponentialfit ·
My computer freezes intermittently while typing , from 1- 3 x per day. I have a newer P-3 500 clone, 128 mb ram, connected to a NT Network.
It happens when I am typing and usually when I press and hold down the space or arrow key for 1-2 seconds, but sometimes while just typing. It doesn't happen all of the time, and I can't replicate the problem at will. It happens in WordPerfect 8, Quattro Pro 8, MS Outlook. Usually it just locks up. Today when I held down space, it went to a re- boot.
I've tried to eliminate hardware problems. I've switched keyboards and switched keyboard extension cables. I've tried to unplug and re plug the keyboard and mouse cable after the freeze, but this does not help. The computer beeps when I unplug the keyboard cable.
When I first got the computer, it would happen only when using the mouse. Then it changed to only when using the keyboard.
Help!!!

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Intermittent Freeze

by stevenreedsr In reply to Intermittent Freeze

Intermittent problems are some of the hardest to diagnose. Having said that here is a good place to start are the mouse and keboard ports built on the mother board, if not and they are connected to it by a cable check to see if they are loose and connected correctly. If they are you could have a problem with the board. Also check to make sure it is not a software problem (it has been my experience that when a frezze occurs it is software related) check to see if all the correct drivers are installed, but if the mentioned programs are the only ones affected it most likely not a hardware problem. I would uninstall all of the affected apps and the reinstall them one at a time until you find the one causing the problem if this is not an optionI would conact their tech support people and see if they have a fix for this. And if all else fails and the machine is still warranted take it in for a check and see if they can track it down. Hope this helps. Good luck

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Intermittent Freeze

by exponentialfit In reply to Intermittent Freeze

The question was auto-closed by TechRepublic

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Intermittent Freeze

by Inspectorclave In reply to Intermittent Freeze

What extension cables are you using? Some newer motherboards and/or devices don't like extension cables. They might cause the system to do strange things, as you are describing. Remove all extension cables and see if the problem continues. If so, I would definitely check your RAM. Bad RAM can cause the computer to do strange things such as lockups, reboots, and various error messages. By the way, just because all of your RAM checks out during the POST (Power On Self Test) doesn't mean that the RAM is good.

HTH
Inspectorclave

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Intermittent Freeze

by exponentialfit In reply to Intermittent Freeze

The question was auto-closed by TechRepublic

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Intermittent Freeze

by khalark In reply to Intermittent Freeze

You said that it happened with the mouse when you first got the computer, did you have the programs installed at that time?If so I would try to reinstall each program and run it for awhile and try to find out if it is the program or the port.

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Intermittent Freeze

by exponentialfit In reply to Intermittent Freeze

The question was auto-closed by TechRepublic

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Intermittent Freeze

by yorkmg In reply to Intermittent Freeze

You didn't mention the OS or what printer you had hooked up to it. I had a similar problem with a new computer hooked up to an HP 1170 OfficeJet running Win98. HP loads three programs in the startup. Try running msconfig and select startup tab, your problem may be in here.

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Intermittent Freeze

by exponentialfit In reply to Intermittent Freeze

The question was auto-closed by TechRepublic

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Intermittent Freeze

by aplustoz In reply to Intermittent Freeze

Nine times out of ten (or more) that I am called to look at a system that freezes, it is a problem with the processor overheating. Faster processors, more heat sensitivity. I'd check to make certain that you're not overclocked through jumpers or through CMOS and make sure that the processor fan is working properly. Additionally, I'd maybe try working with the cover off and watch it for a couple days. If the problem subsides, add a fan at the front and at the back of the case...not a bad idea even if that isn't causing your problems. Heat is a killer!

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Intermittent Freeze

by exponentialfit In reply to Intermittent Freeze

The question was auto-closed by TechRepublic

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