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By makaveli147 ·
whenever I connect to the internet, I connect to 56k but it only stays connected for a few seconds. Any advice? I didn't have many points to offer. Sorry

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by steve.doig In reply to internet

Check what happens during the dial-up sequence. If it says your user name and password have been confirmed, then you can check with your ISP to see if they have problems at their end (maybe account issues, isp server problems...).

Also check your modem in the control panel.
Under modems->diagnostics->com1/com2->more info, make sure you get some information back.

After that, go back to modems and view the properties. Under connection tab, click on port settings and uncheck "use FIFO buffers". Try dialing up after this. If you stay connected, it would suggest your UART is gone (nothing majorly serious) which means your modem is going to operate a little slower.

If all this fails, goto System in control panel, remove the modem from the hardware listing and reboot. This will prompt the computer to reinstall the software drivers.

Hope this works.

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by makaveli147 In reply to internet

The question was auto-closed by TechRepublic

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by wired_777 In reply to internet

The first answer is good. I have only 2 steps to add to the end of that.
If you try all the above and it still doesn't work.
First uninstall and reinstall the tcp/ip. Go to control panel...network...configuration tab. Remove everything from the box. Click ok. (If you are on LAN check with the system admin first)
Restart your computer. Go back to control panel...network ...configuration...
Is there a "Dial up adapter"? if not click add....adapter...microsoft...dial up adapter....Ifso just do the rest of this....
Click add....select protocol...select Microsoft....select Client for Microsoft networks....repeat for TCP/IP...
reboot the computer....try to connect...

Good Luck

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by makaveli147 In reply to internet

The question was auto-closed by TechRepublic

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by dmiles In reply to internet

This is a potential nightmare with many sources.Things to check
1)did you set your parity to 8 bits,no stop bit,1parity bit
2)Do the modem name and other settings in your communication software match your modem?
3)Does incompatibility exist between your modem and your ISP's modem
Best thing to do call your ISP and let them walk you through this process of trouble shooting,will require patience

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by makaveli147 In reply to internet

The question was auto-closed by TechRepublic

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by salier In reply to internet

something else to try would be changing the connection speed in your modem properties to the next speed below the 57600. It mat be that your phone lines can't handle that connection rate. Hope this helps.

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by makaveli147 In reply to internet

The question was auto-closed by TechRepublic

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by gary In reply to internet

Check your phone lines....Living on the Oregon Coast I find that bad phone lines is the number 1 problem my customers encounter. All the other suggestions are plausible and working with your ISP and lowering your connection speed may help. However,9 out of 10 you simply have a bad line. 1 simple way to test this is having a friend with a laptop that normally connects fine try it through your phone line. If the laptop works well at your site that's not the problem. If not, check your wiring.

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by makaveli147 In reply to internet

The question was auto-closed by TechRepublic

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