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by i_huseen62

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I use Windows XP for home internet connection with a 56KBPS internal modem. Everything else is fine except that it only gives me 31.2KBPS connection. I have seen a friend who has been in the same situation. Any answer to this unusal pronplem?

thanks
Ibrahim

11 replies

by dmiles

This is not an unusual problem,a 56k modem performance will depend on the how the telephone cable is run from the box to the wall

The cable from the wall will have some interference affecting on how clear the signal is received and sent

With no traffic and a good connection most home dialup connections will register around 37.4

by i_huseen62

Hi Soulrider

I really thank you for your reasoning, but I use the same telephone with other Operating Systems like win9x and win2k and they register at least 48KBPS, that is why I called it "unusual"

by thechas

In order to connect at the maximum speed of 53K (phone company limit) a number of conditions need to be correct.

Your phone lines need to be in excellent condition.
A frayed cord, or bad phone can limit your connection speed.
Likewise, very old phone lines can cause problems.

The phone line between your house and the switch for your area needs to be in good condition.
Many phone lines are over 30 years old, and are affected by weather and aging.

The switch needs to be in good condition.
Many of the older switches just cannot handle the higher speed signals required for a 53K connection.

The network between your switch, and the switch that services your ISP also has to be in good condition.
The farther away the ISP office is, the greater the loss, as the signal may go through multiple switches.

Your ISP has to support 56K flex, V90, and or V92 for the high speed connection to function.

Things you can do:

Isolate your connection from the internal phone lines and see if the connection speed improves.

Complain to your phone company about the quality of the phone signal.

Contact your ISP, and see if there are any different numbers that you can use.
Also, if your modem is V92, and your ISP is V90, makesure to set the modem to V90 mode.

Chas

by i_huseen62

Hi TheChas
I really thank you for your reasoning, but I use the same telephone line with other Operating Systems like win9x and win2k and they register at least 48KBPS, that is why I called it "unusual".

by ann777

Make sure that you are not using any extension adapters when connecting to the wall outlet on that phone line... the closer to the wall outlet the better.

Also see "dial-up tweaking" article link (although it is geared for win95/98 -- it may help with XP as well):

http://www.uronramp.net/tweaking.html

by i_huseen62

Hi Anna777
I really thank you for your reasoning, but I use the same telephone line with other Operating Systems like win9x and win2k and they register at least 48KBPS, that is why I called it "unusual".

by thechas

Ah, I wish you had given that extra detail in the original post.

My XP system also connects slightly slower than my 9X systems on the same line, but not as much slower as you are seeing.

Have you tried updating the driver for the modem?

Mine was with the same make and model modem. Are yours different?
Are both modems win-modems, or is one a hardare modem?
This can make a difference.

I have seen some tweaks for problems relating to services that XP runs that slow down file transfer, but nothing for connection speed.

Chas

by mikec_4775

try disabling xp's automatic update and bits service. don't know if it will work, but those could be items that would make your connection speed seem slower than they actually are.

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