Internet Connection Problem - TechRepublic
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July 7, 2001 at 05:28 PM
rdavis44

Internet Connection Problem

by rdavis44 . Updated 25 years ago

I have a dedicated IP WAN Address from the ISP.
I have been provided the ISP’s DNS Server addresses.
I have a Cable Router/4 Port Switch with a WAN address and an Internal LAN address.
The Router is set up as a DNS Server and seems to be working properly. It provides the Clients with an IP address, default Gateway and DNS Server addresses.
I have a Windows 98 Laptop, 2 Windows 2000 Servers and a Windows 2000 Professional connected to the 4 Port Switch.
The Laptop is the only one that I canget to the Internet with. I am using IE5.5 on all of them. The others time out and return an error “Page can not be displayed” (or similar nonsense). All items work on the Internal Network — I can Ping all of them, from anyone of them. I can see them in My Network Places (Network Neighborhood).
I can not Ping the Router WAN address, Gateway, or the DNS Servers from any of the Windows 2000 products — unless I create Static Routes to the WAN Network and the DNS Netork. Even, after doing that, I can only Ping the WAN address, Gateway and DNS Servers. I cannot Ping any other address on the Internet (by name or IP address). If I Ping a Name such as Microsoft.com or Novell.com, the DNS server returns an IP address and then the Ping returns “Request timed out”. If I then Ping the IP address that was just returned by DNS, I also get the same error.
Can anyone tell me what might be going on and offer a solution?
Thanks
Ron

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