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Internet Connection Slow Down

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Internet Speed Bogs
- XP SP2 (updated with everything)
- Netgear Web Safe Router Gateway RP614 (latest drivers)
*Custom build PC:
- Hitachi / 400GB / 7200 / 8MB / SATA-150 / OEM
- 2nd drive is a 100G.
- Kingston 1024MB PC4200 533Mhz DDR2 Memory
- Pentium 4 660 series (64-bit) 3.60GHz with Hyper-Threading Technology, 800MHz Front Side Bus and 2MB L2 Cache.
- ECS PF21 Extreme Intel Socket 775 ATX Motherboard / PCI Express / Audio / USB 2.0 & Firewire / Dual Gigabit LAN / WLAN USB Adapter / SATA / RAID

All of the sudden my PC has been at a crawl and so has the Internet. Timewarner says everything checks out on their side. I do many speed tests on websites and it is confirmed I have the upo/download speeds I get form them. Yet, my internet is slow. This computer has been fine for months until recently. It is defragged as much as it can be. Registry is cleaned form a couple of different programs. No viruses, spyware, etc. Nothing running in the background that will take up processor time. Currently my CPU usage is 2% and my network utilization on the GIG card is 0.09%. I have the swap file, which is over a GIG in size, on the slave drive, which also serves as a backup. Nothing is run from it.
Any tweaks I have done have not been much help. Even with the PC connected directly into the cable modem, the internet seems sluggish.
Any ideas I may not have tried for either fixing my net speed or PC speed (programs and even accessing Windows Explorer are getting slower).
I am at a lost.
Nothing bad is running. Not a lot is running. Even trying to use FreeRAM XP Pro. System is cleaned of temp files and such. IE and FF are as updated as they can get right now.
Please let me know if you have any ideas? Thanks. I really want to figure out this internet connection problem.
Sgt! Got any good tips for me on this one?

23 replies

by wcp

If your PC is slow and so is Internet, then the cause appears to be hardware.

1. HD
Boot the computer from a Win98 Startup disk. If it takes long, the HD needs to be replaced.

2. MB
Clean install Windows in a new HD. If it is still slow, the MB is bad. If it is fast, the problem is due to either HD or Windows.

by g...

Yes. If everything starts to slow down, it is most propably hardware. But before trying to take things of you may check some parts "software" (I mean with a program or windows).
First check the hardware manager to see if there's any problems there. Also check the firmware and drivers for the different hardware (At least HD, MB, Graphic).
After that check your HD with this software:
http://www.hitachigst.com/hdd/support/download.htm
It's from Hitachi so they should find out if the SMART values are wrong.

If the hard drive is ok and all the firwares and drivers up-to-date then it's probably your MB.

by glyall

check your network adapter settings
for the speed and duplex

set your pc to 100/full duplex

if you are going thru a switch / hub check each port setting

if the pc and hub are not set right the network speed can change from a fast to slow connection.
I have seen a 45 MB copy in less than 2 minutes than the same file take 4 hours, on a lan setting.
It was that the hub change from 100/full duplex to 100/half duplex or 10/half duplex

by w2ktechman

Along with the above, try logging in with another user account. It could very well be a profile issue. Another thing to check yould be to throw a different NIC on there and see if the network card is going bad.

by vak042

Hi you,
I have met that case already, now i can show you the way to solve. The very simple reason is your NIC. NIC have problem so your Computer mouse cursor move very slow and Internet is too. So check the NIC and change it.

Have fun,

vak042

by wlbowers

Why in the world do you have such a large page file. Reduce the size and force the computer to use the memory.

Yea it will use the page file even if you think is isn't.

by wlbowers

Why in the world do you have such a large page file. Reduce the size and force the computer to use the memory.

Yea it will use the page file even if you think is isn't.

by zlitocook

This is always fun! You did not say if you use Window washer or clean out your caseh files. When things slow down there are alot of places to look and a ton of things to do. But Microsoft it self says when a computer becomes to cluttered and slow reload it. They suggest reloading when you cannot do any thing to return you computer to the speed it had when it was new.
Back up your files to DVD, CD and reload.
You said your system is up to date, your antiviral and firewall is included in this?
There has been a bot report out for awhile about how alot of computers are used to send out programs/Spam and most users do not even know they have this software installed.
Have you looked at your event viewer to see what is going on with your system?
From me I install my O/S then I install antiviral software, I have updates on DVD, I install them. I turn on XP firewall and installs Zone alarm, then connect to the Internet to down load updates.
After that I run, disk clean up, defrag and reboot.
If your ISP is running ok and your lines to them are ok it is on your end.

by rkuhn040172

I feel stupid for even asking, but have you tried a different Cat5 cable?

I've seen 1 pair go "bad", occasionally shorting out but not failing altogether.

Nice PC by the way. Seems like you've ruled out the OS, hardware, software, etc.

Time to start ruling out the physical. Ports, wires, EMI, etc.

by borginva

I have tried a second NIC. No help.
I will have to get some new cables to try.
Even with the router out of the loop, the net is still slow. It took me 15m to log into Techrepublic just now, and even after that, EVERY link on TR worked, except for the on to take my to my "My Tech QA". That took another 10m to get into. I kept getting "page not found". This TR problem, however, has been an issue for months for me.

I am also having these problems which may be related.
https://www.techrepublic.com.com/5223-11184-0.html?authId=RTt8Hw1SnDAAT8O67mCf9eRyGu8jqnUV&forumID=47&threadID=195170&messageID=2017148¬ificationRequired=false&comment=false&modification=false&input=true

I have disabled any protective programs (antivirus, popup blockers, etc). Used 2 browsers. Heck, I have EVERYTHING closed I can possibly close.

Trying to find a way to shrink the swap file. I have Windows doing it automatically but it is still 1G+. Need to hit Google.

I can definitely say EXPLORER is an issue., The Start menu is always hanging when trying to access programs. Windows Explorer when opened takes a while to read the directories. It must be that. When I run WINAMP for music or run games like DOOM3 and GUILD WARS, they are fine. Anything Explorer or browser based seem just not want to work.

I am still waiting for START to load so I can access Word and spell check this comment, which does not seem will happen.

Nothing is coming up in EVENT VIEWER.

I tried to do a CHKDSK on my C drive (through properties) but when it tried upon boot, I get a message that the drive is lock and can not be accessed. Then Windows loads.

I have used programs to clean the registry and clean Windows (like Windows Washer) but still not help.

I have skimp over all your comments and will get to them all, one by one.

Thanks.

by shelli_2005

What happens in in Safe Mode? Safe Mode w/networking? Is Windows Explorer still very slow?
Wonder if your virus scan could be a problem, or even your firewall, if its Zone Alarm what happens if you turn off ZA and kill the true vector service?

by borginva

For AV and Firewall, I use Bitdefender 9, but I have it all shutdown when doing these tests. I even kill the processors. I ma trying a newly created account on the PC now.

by shelli_2005

What about safe mode? Is there still mouse and explorer issues even in safe mode? If all else fails try uninstalling firewall/av software and see what that does. Sometimes just stopping the services and killing the processes doesnt work, especially if there is a problem with the program.

by jatin g.

I would suggest that there could be 2 things causing this problem.

1) The most probable chance is drivers. I would suggest that you either reinstall the drivers for your machine or if there is any recovery cd for drivers with your computer, let that recovery CD repair the faulty drivers
2) Your router settings are not correct.

I have noticed on some computers that if CD/DVD drive also causing computers to slow down if there is any CD/DVD drive.

Hopefully this helps

by borginva

Using my other PC on my network the internet conenctions seem much better. I was able to log into all 8 of my Google Gmail accounts with no problems. I still failed to access TechRepublics QAs on the first try. I am too tired to try other things tonight but I do see a difference in the two PCs, and the one with the better net access is the crumby computer.
I plan to remove both of my networking connections and having Windows reinstall them. I will also plan to uninstall BD and see what happens as well. Got some new cables to try too.

by borginva

Oh, not a big difference in speed but a better one considering I was able to log into 8 Gmail accounts in 60 seconds when I can not log into a single one on my main system.

by pobstar19

If you use Zone Alarm Pro edition it will slow down your up and down traffic. Also sometime drivers update could make the difference between before and after according to my experience.

by borginva

I removed Bitdefender 9 and even removed and reinstalled my primary NIC. Things seem worse. Slower.....

by reyanthonyestimo

sometimes security software can cause the pc and the internet to slow down..try to disable the firewall and then check the internet and if the internet works fine then theres a hw issue on your pc

by jayz419

It?s possible that the slowed Internet connection is caused by any or all of the following:

Computer Viruses -- programs written to do harm to your computer that spread via email or any other way computers can share data (i.e., floppy, Zip, CD or other types of disks)
Worms -- viruses written with the intention of computer disruption and the capability of spreading themselves from computer to computer
Trojans -- programs written to enable a remote user to control your computer for any purpose, such as email spamming or attacking other computers via your computer.
Malware -- usually some sort of combination of all the above.
Spyware -- programs written to track where you go, what you see and/or buy in order to sell that data to marketing companies or advertising clients.
Adware -- programs written to continuously blast you with advertising and/or re-route your webpage requests with pages that are other than those you requested.

Try to use appropriate tools to retify this problem and i bet it will go back to normal as i have tried it already

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