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  • #3985880

    Internet connection (wired) slower on Samsung Q60 TV than PS5

    by irishmike43 ·

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    Hello all. New poster here.

    My Samsung Q60R QLED TV and PS5 are both connected to my Virgin media broadband (200 MBPS average speed) directly through the router.

    The PS5 today has a connection speed of 211 MBPS while the TV (through a broadband speed test on the browser) is only showing an 84 MBPS connection. Is this to be expected or is there anything I can do to improve the TV connection speed. I stream 4K services through the TV.

    cheers

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    • #3985884

      Re: Internet speed

      by kees_b ·

      In reply to Internet connection (wired) slower on Samsung Q60 TV than PS5

      – If you made a 4K TV (that’s a TV that can show streamed 4K video without any issues), how many bits per second would you design the hardware for? Consider that Netflix says you need 25 Mbps for 4K Ultra HD content.

      – Do you experience any issues viewing 4K video on the TV due to the maximum speed Samsung gave it (either in the ethernet related hardware, or in the CPU or the OS). If not, what improvement would you expect if they doubled it to, say, 168?

      – If it’s far less than mentioned in the tech specs of the TV, it seems a warranty issue. What speed do the specs mention?

    • #3985893

      Reply To: Internet connection (wired) slower on Samsung Q60 TV than PS5

      by birdmantd ·

      In reply to Internet connection (wired) slower on Samsung Q60 TV than PS5

      I agree that the TV doesn’t necessarily benefit from a faster internet connection than it currently connects. By all means contact Samsung if you feel that you are not getting an adequate internet speed on the TV. For more than a few years, I have owned a Vizio 4K TV and only had a home internet connection of 6Mbs. I had no trouble with video/audio playback.

      I now use a cable modem with an average speed of 160 Mbps and don’t see an appreciable difference on my TV, only my desktop computer and tablets that connect via Wi-Fi to my new provider’s connection.

      • This reply was modified 3 weeks, 4 days ago by birdmantd.
    • #3985912

      Let’s check Netflix and it’s speed for UHD 4K play.

      by rproffitt ·

      In reply to Internet connection (wired) slower on Samsung Q60 TV than PS5

      From https://help.netflix.com/en/node/306 you need 15 mbps and the test came in at 84. The only time I’ve seen this be a problem was when a client had ripped Blu-Ray and didn’t compress. Blu-Ray might hit 128 mbps so that would be a problem but it was a self made problem.

      The fix was to recompress the videos at a reasonable bitrate but our shop could not go near that since it’s a form of piracy.

      • #3985918

        Reply To: Internet connection (wired) slower on Samsung Q60 TV than PS5

        by birdmantd ·

        In reply to Let’s check Netflix and it’s speed for UHD 4K play.

        Just as a comparison to the OP’s experience, I just checked the internet connection speed on my Vizio 4K TV. The TV showed a connection Speed of 27.87 Mbps. My computer reflected 266.41 Mbps. The OP’s experience is perfectly normal. I don’t see any need for a faster internet connection on my TV. I am willing to bet that the TV manufacturers purposely limit the connection speeds to help keep the cost down and due to the fact that it has little importance for people to watch videos.

        PS5 and similar gaming devices as well as computers benefit from the higher internet speeds and have much more powerful graphics and built in components that truly benefit from that. Maybe when higher resolution TVs become available, it will demand higher internet connection speeds, but I don’t see that happening anytime soon.

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