General discussion

Locked

Internet connection wizard helper

By Blackcurrant ·
Hi

I have a Win98 machine with I.E.6 (SP1) installed and all critical updates applied.

When I click Internet Explorer I receive a message stating:

Failed to load the internet connection wizard helper component

The internet connection is located on a networked machine, and is managed by Wingate. This problem occurred after transfering this machine from a workgroup to a domain.

If I click Start, then select Windows Update, a page appears with an option to connect to the internet. This then takes me to Windows Update.

However, even after successfully updating the OS, clicking the Explorer icon produces the same message, and clicking Start>Windows Update does the same as described above.

I have reinstalled Internet Explorer and it still produces the same result (I also ran Windows Update after reinstalling).

Does anyone know the name of the file this is calling for? If so I can use SFC to extract it from one of the .CAB files on the installation CD. Or is there another solution?

Many thanks

This conversation is currently closed to new comments.

4 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

by sgt_shultz In reply to Internet connection wizar ...

well, this is for ie5 but maybe you can glean some ideas:
support.microsoft.com mskb article 224828
--
Error Message: Failed to Load the Internet Connection Wizard Helper Component
The information in this article applies to:
Microsoft Internet Explorer 5.0 for Windows 98

This article was previously published under Q224828
SYMPTOMS
When you double-click Internet Explorer on your desktop, you may receive one of the following error messages:

There is not enough memory to perform this task, please close some programs and try again.
-or-


Failed to load the Internet connection wizard helper component.
CAUSE
This behavior can occur if the Internet Connection Wizard (ICW) files are the incorrect version.
RESOLUTION
To resolve this issue, rename and then extract new copies of the ICW files:
Look in either the Program Files\Internet Explorer\Connection Wizard folder or the Program Files\ICW folder to see if any of the following files exist:
Icwconn1.exe
Icwconn2.exe
Icwrmind.exe
Inetwiz.exe
Isignup.exe
Icwtutor.exe
Icwhelp.dll

Rename any files that you find with a .old file extension (for example, rename Icwconn1.exe to Icwconn1.old).

NOTE: For information about how to rename files, click Start, click Help, click the Index tab, type renaming, and then double-click the Files topic.
Extract new copies of the files that are listed in step 1 to the ICW folder.For additional information about how to extract a file, click the article number below to view the article in the Microsoft Knowledge Base:
129605 How to Extract Original Compressed Windows Files

MORE INFORMATION
When you install Windows 98, the Internet Explorer icon is configured to start the Internet Connection Wizard. When you reinstall Windows 98 after an unsuccessful installation of Internet Explorer 5, the Internet Connection Wizard files may not be replaced.

Collapse -

by sgt_shultz In reply to

i don't suppose you could just uninstall the internet connection wizard, look in Add Remove software/Windows components/internet Explorer/details...

Collapse -

by Blackcurrant In reply to

Hi Sgt. Schultz, thanks for answering. This solved my problem! I had visited MS's KB and typed the error message in full, asked the search engine to use the exact phrase and set the program as Internet Explorer but did not see this result. I assume you must have set the program to Windows 98 in the search options. We live and learn...

Thanks again

Collapse -

by Blackcurrant In reply to Internet connection wizar ...

This question was closed by the author

Back to Windows Forum
4 total posts (Page 1 of 1)  

Related Discussions

Related Forums